Network Consulting Engineer - Data Center

ManpowerGroup Global, Inc.; Town of Norway (WI); On-site; USD 73,873 - 105,214; Full time

Benefits offered by this job

Competitive compensation

Professional growth opportunities

Collaboration with senior engineers

Job summary

ManpowerGroup Global, Inc. is seeking a Data Center High Touch Engineer (HTE) to enhance their Network Services team. This remote role demands expertise in enterprise data center environments and the candidate should excel in resolving high-severity network incidents and providing Root Cause Analysis reports. Ideal candidates will have 3-4 years of experience, particularly with Nexus, ACI, and other data center technologies, while demonstrating excellent communication skills. Competitive compensation and professional growth are offered in this high-visibility, customer-facing role.

Qualifications

• 3-4 years of hands-on experience in networking environments.
• Strong understanding of enterprise data center technologies.
• Proven experience in troubleshooting complex network issues.

Responsibilities

• Lead escalation support for network incidents in data center.
• Drive troubleshooting efforts in partnership with Cisco TAC.
• Provide Root Cause Analysis reports for network incidents.

Skills

Routing and switching expertise

Network troubleshooting

Strong communication skills

Tools

Nexus (NX-OS)

ACI

XR

vPC

VXLAN

OSPF

BGP

Job description

Our client, a leading enterprise technology services organization, is seeking a Data Center High Touch Engineer (HTE) to join their team. As a Data Center High Touch Engineer, you will be part of the Network Services organization supporting enterprise data center and network operations teams. The ideal candidate will have strong communication skills, a proactive troubleshooting mindset, and the ability to lead in high-pressure situations, which will align successfully in the organization.

Job Title

Data Center High Touch Engineer (HTE)

Location

Remote/East Coast

Pay Range

$65 per hour W2 / Benefits

What’s the Job?

• Lead escalation support and resolve Severity 1 and Severity 2 network incidents across data center, routing, switching, and WAN environments
• Drive complex troubleshooting efforts in partnership with Cisco TAC while keeping customers and internal teams informed
• Provide Root Cause Analysis (RCA) reports including root cause, corrective actions, and prevention recommendations
• Act as a customer-facing technical advisor, building trust and maintaining strong technical and management relationships
• Support Quarterly Business Reviews (QBRs), technical documentation efforts, and informal knowledge transfer sessions

What’s Needed?

• 3–4 years of hands‑on experience in routing, switching, and data center networking environments
• Strong understanding of Nexus (NX-OS), ACI, XR, vPC, VXLAN, OSPF, and BGP
• Proven experience troubleshooting complex, real‑world network issues in fast‑moving environments
• CCNP Route Switch or equivalent practical experience (Cisco TAC / HTTS background a plus)
• Confident verbal and written communication skills for customer‑facing engagements

What’s in it for me?

• Opportunity to work in mission‑critical, enterprise data center environments
• High‑visibility, customer‑facing role with hands‑on technical ownership
• Collaboration with senior engineers and Cisco TAC on advanced network challenges
• Professional growth through exposure to cutting‑edge data center technologies
• Competitive compensation and long‑term career potential