Network Carrier Coordinator

Ryder System, Inc.; Frankfort (KY); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in Logistics and Supply Chain Services is hiring a Network Carrier Coordinator to manage relationships with Network Carriers. This remote role involves ensuring compliance, delivery performance, and customer satisfaction. Candidates should have an operations background and strong organizational skills.

Benefits

401(k) savings plan with company match

Discounted stock purchase options

Performance-based annual cost of living increases

Qualifications

• One or more years of related experience required.

Responsibilities

• Manage 4th party relationships with Network Carriers.
• Print delivery tickets and research orders on RTBS report.
• Respond to pending invoice questions from the Network Carrier Invoicing Team.

Skills

Operations background

Strong organization skills

Effective verbal communication

Effective written communication

Ability to build professional relationships

Education

Bachelor's degree preferred

Job description

Join to apply for the Network Carrier Coordinator role at Ryder System, Inc.

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Job Description

MOVE YOUR CAREER FORWARD WITH RYDER!

Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance, and Supply Chain Services in the world!

Remote Work from Home

We are immediately hiring a Network Carrier Coordinator in New Albany, OH, for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

Compensation and Schedule

• Pay Type: Hourly
• Annual Salary: $19.00-$21.00 per hour based on experience
• Schedule: Monday-Friday, 08:00 am - 05:30 pm

Summary

The Network Carrier Coordinator (remote) will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

Essential Functions

• Print delivery tickets for inbound trucks and fax them to Network Carriers.
• Research and update orders on the “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled.
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc., for all locations.
• Manage the Open RA report (monthly).
• Research orders on the “Over 50” report (orders with a delivery date over 50 days old), obtain PODs from Network Carriers, or conduct follow-ups with customers to confirm delivery; update system for invoicing.
• Respond to pending invoice questions from the Network Carrier Invoicing Team.
• Validate and update complete dates in iDirect for scheduled orders.
• Assist Operations Supervisor with building return trucks.
• Serve as backup for Operations Supervisor’s phone and email.

Additional Responsibilities

• Perform other duties as assigned.

Skills And Abilities

• Operations background (Logistics and/or Transportation).
• Meet corporate competency model requirements.
• Strong organization skills.
• Ability to understand and follow work procedures.
• Effective verbal and written communication skills.
• Ability to build professional relationships.
• Practical learning skills.

Qualifications

• Bachelor's degree preferred.
• One or more years of related experience required.

In addition to a comprehensive benefits package, Ryder offers a 401(k) savings plan with company match, discounted stock purchase options, performance-based annual cost of living increases, and more.