Network Analytics Solutions Analyst

AXON-Networks; Irvine (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible schedule

Free parking

Meal card

Private medical insurance

International environment

PTO for birthday

Job summary

AXON Networks is seeking a Technical Solutions Analyst to translate real-world network data into actionable analyses and product improvements. You will bridge telecommunications engineering, data analytics and customer needs across Fixed Access and WiFi domains.

Candidates should bring strong networking fundamentals, experience with SQL/NoSQL, Python or MATLAB, and a collaborative mindset for working with customers and internal teams.

Qualifications

• MSc in Telecommunications Engineering or a related technical field. A PhD is a plus and may compensate for some professional experience.
• Strong understanding of communication systems and networking fundamentals, including network-performance concepts, signal processing and/or statistical analysis.
• Experience or knowledge in Fixed Access networks, including copper/DSL and fiber access technologies such as FTTH/PON, and/or WiFi and home-network performance.
• Understanding of physical-layer and network-performance measurements and their impact on service quality and customer experience.
• Experience troubleshooting complex technical issues in laboratory and/or production network environments.
• Experience collecting, processing, analyzing and reporting technical data, including analyzing large datasets to identify trends, anomalies, correlations and potential root causes.
• Experience with SQL and relational databases; knowledge of MongoDB or other NoSQL technologies is a plus.
• Experience using Python, MATLAB or similar tools for technical, statistical or data analysis.
• Familiarity with Linux environments and version-control systems such as Git.
• Experience with network-analysis and troubleshooting tools such as Wireshark, iPerf or similar tools is beneficial.
• Familiarity with data visualization or machine-learning techniques is a plus.

Responsibilities

• Analyze real-world network data to improve the performance, operation and customer experience of Fixed Access and WiFi networks for global ISPs.
• Translate customer requirements, business needs and ISP pain points into technical analyses, use cases and proposed solutions.
• Create customized analyses, reports and recommendations adapted to specific customer deployments.
• Support the design and configuration of AXON NETWORKS solutions according to the characteristics of each customer's network.
• Support the validation of new backend releases, algorithms, network equipment and product capabilities using laboratory and production data.
• Work directly with customers during solution delivery, technical investigations, workshops and training activities.
• Provide expert technical assistance to customers and internal teams.
• Identify limitations or improvement opportunities in existing product features based on customer data and real network behavior.
• Work closely with Product and Telecommunications Engineering development colleagues to translate technical findings and customer needs into product improvements and new capabilities for relevant ISP use cases.
• Contribute to the continuous improvement of analytical methodologies, tools and processes within the Communications & Analytics team.
• Depending on seniority, mentor and support junior engineers and contribute to knowledge sharing across the technical community.

Skills

Telecommunications background

SQL

Python

WiFi

Linux

Data analysis

Wireshark

Education

MSc in Telecommunications Engineering

Tools

Git

MongoDB

MATLAB

MongoDB

Job description

AXON Networks is seeking a Technical Solutions Analyst to translate real-world network data into actionable analyses and product improvements. You will bridge telecommunications engineering, data analytics and customer needs across Fixed Access and WiFi domains.

Candidates should bring strong networking fundamentals, experience with SQL/NoSQL, Python or MATLAB, and a collaborative mindset for working with customers and internal teams.