Network Analyst - Telecom Support (Cisco/Arista)

Nemours in; Orlando (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Nemours Children's Health in Orlando seeks a Network Analyst (Telecom Support) to manage data, voice, and multimedia networks. The role emphasizes hands-on troubleshooting, outages coordination, and weekly change control communications to clinical staff.

The position requires an Associate's degree, 3–5 years of experience, and familiarity with Cisco/Arista switches. After-hours on-call rotation is required; sponsorship is not available.

Qualifications

• Associate's Degree required.
• Bachelor's Degree in Computer Science, Business, Information Technology preferred.
• Minimum of three (3) to five (5) years' experience required.
• Cisco and/or network certifications desired.
• Experience with quality cable management is a must.
• Experience with Cisco and Arista switches is desired.
• After-hours on call rotation is required.

Responsibilities

• LAN and WAN equipment and circuit maintenance.
• Analyzes and resolves technical problems for established networks.
• Serves as technical specialist in network problems and emergencies; assists in troubleshooting and resolution of network production problems.
• Maintain and monitor network operations, expansion, and potential abuse through enterprise network intrusion detection system, firewalls, and VPN devices.
• Work with Systems Engineer in network design analysis and configuration validation.
• Develop and maintain documentation, which may include as-built drawings, circuit inventory, equipment inventory, configurations, and training materials.
• Perform project work as assigned.
• Assist Systems Engineer to perform network capacity planning and performance analyses.
• Accurately document instances of hardware failure, repair, installation, and removal.

Skills

Troubleshooting

Documentation

Vendor escalation

Change control coordination

On-call rotation

Education

Associate's Degree

Bachelor's Degree in Computer Science, Business, Information Technology

Tools

Cisco switches

Arista switches

VPN devices

Firewalls

Network cabling

Job description

Nemours Children's Health in Orlando seeks a Network Analyst (Telecom Support) to manage data, voice, and multimedia networks. The role emphasizes hands-on troubleshooting, outages coordination, and weekly change control communications to clinical staff.

The position requires an Associate's degree, 3–5 years of experience, and familiarity with Cisco/Arista switches. After-hours on-call rotation is required; sponsorship is not available.