Network Administrator (MDA)

Trace Systems Inc.; Utah; On-site; USD 70,000 - 90,000; Full time

Job summary

A defense contracting company is looking for an experienced Network Administrator to join their team at Hill AFB, UT. This role requires an active Secret clearance and involves executing network operations, troubleshooting issues, and providing incident support in a fast-paced environment. Candidates should have a solid background in network monitoring and must be prepared to work in a 24/7 operational setting. The position offers a unique opportunity to support mission-critical operations for the Missile Defense Agency.

Qualifications

• Active US Government issued Secret clearance.
• US Citizenship required due to government work.
• Must have DoD-8570 IAT Level II certification.
• Experience in 24/7 operational environments.
• Background in network monitoring and troubleshooting.

Responsibilities

• Execute network operations and troubleshooting.
• Perform service continuity during outages.
• Provide incident detection and resolution support.
• Communicate service interruptions to leadership.
• Mentor and train junior staff in NOC operations.

Skills

Network monitoring

Troubleshooting

Service restoration

Incident detection

Communication skills

Education

High school diploma

Tools

Cisco

Juniper

Microsoft Office Suite

Job description

Job Overview

Job Title: Network Administrator (MDA)

Job Location: Hill AFB, UT

Trace Systems is actively recruiting for an experienced and cleared Network Administrator to join our team on-site at Hill AFB, UT. This position supports the Missile Defense Agency (MDA) and Defense Information Systems Agency (DISA), providing 24/7/365 technical and operational support as part of a high‑visibility, mission‑critical Network Operations Center (NOC).

Responsibilities

Responsible for performing and training team members on the following duties:

• Execute network operations, including monitoring, troubleshooting, and analysis of customer traffic across transport and IP infrastructures supporting MDA and DISA operations.
• Perform real‑time failovers and normalization of services and circuits during outages and maintenance windows to ensure service continuity.
• Provide incident detection, correlation, escalation, and resolution support in accordance with Tier I and Tier II NOC responsibilities.
• Maintain situational awareness and proactively communicate service interruptions and status updates to leadership, customers, and partner organizations.
• Support change management and configuration tasks including software upgrades, patching, hardware replacement, and ASI implementation.
• Use incident management and configuration management systems to document all incident lifecycle phases and maintain CMDB accuracy.
• Provide mentorship and training to junior staff, contribute to documentation updates, and drive process improvements within the NOC.
• Apply expert knowledge in one or more of the following technical areas: routers, switches, routing protocols, DWDM, video services, cryptographic devices, VPN, network taps, firewalls, IDS/IPS, Promina, MSPP, and Cisco/Juniper platforms.

Minimum Qualifications

• Active, in‑scope US Government issued Secret clearance with the ability to obtain a Top‑Secret clearance.
• Due to the nature of the work and US Government requirements, US Citizenship is required.
• Must possess a DoD‑8570 IAT Level II baseline certification (e.g., Security+ CE or equivalent) at the time of start.
• Ability to work in a 24/7 operational environment, including rotating shifts.
• Demonstrated experience in network monitoring, troubleshooting, and service restoration.
• Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, or performance monitoring.
• Proficiency in at least one of the following: routers, switches, routing protocols, Cisco, Juniper, MPLS.
• General understanding of network and transport topologies, including IP and DWDM environments.

Desired Qualifications

• Experience in a Tech Control Facility (TCF) or Cyber Transport environment.
• Background in circuit actions and coordination with telecom vendors.
• Familiarity with IP architecture and network design principles.
• Experience working in a Telco Network Operations Center (NOC), including inside and outside plant operations.
• Proficiency with Microsoft Office Suite applications, including Outlook, Excel, Word, Access, PowerPoint, and Teams.
• Additional certifications are a plus, including: CCNA (Cisco Certified Network Associate); JNCIA-Junos (Juniper Networks Certified Associate); F5 Networks Certified Technical Specialist; ITILv4 (Information Technology Infrastructure Library, Version 4).

Education

High school diploma.

About Trace Systems

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad—whenever and wherever. We provide enterprise IT, engineering, full life‑cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

How to Apply

To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems

Equal Opportunity Statement

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.