Network Administrator (Level 2)

The Bison Group; Missouri; On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled Tier 2 Network Administrator to tackle enterprise support challenges. In this dynamic role, you will coordinate with NOC staff, manage network configurations, and resolve technical issues while ensuring the stability of network operations. Your expertise in system patching, troubleshooting, and technical reporting will be crucial as you contribute to enhancing network performance and reliability. If you are ready to take on exciting challenges and make a significant impact in a collaborative environment, this opportunity is for you!

Qualifications

• Experience with network troubleshooting and system patching is essential.
• Must have the ability to manage network configurations and technical reports.

Responsibilities

• Coordinate with NOC staff for enterprise support and ticket resolution.
• Perform system patching and conduct minor network changes as needed.
• Support network implementation and ensure smooth operations.

Skills

Network Troubleshooting

System Patching

Configuration Management

Technical Reporting

Problem Solving

Education

High School/GED + 9 Yrs

Associates + 7 Yrs

Masters + 3 Yrs

PhD + 1 Yrs

Tools

Network Routers

Network Switches

UC Monitoring Systems

Job description

All Jobs > Network Administrator (Level 2)

As a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with other NOC and Operational staff to address break fix, minor configuration updates, schedule add moves and changes, and technology upgrades and installs for Network routers and switches. You are expected, as one of the experienced Network team members, to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network.

More About the Role:

In this role, the Network Administrator will be responsible for:

• Performing system patching and IAVA patches to network routers and switches.
• Conducting approved minor network changes (VLAN, ACL, and port assignment).
• Performing IOS and software upgrades.
• Installing and upgrading switches and routers to ensure smooth operations of the enterprise.
• Drafting Standard Operating Procedures (SOP) for network operations.
• Troubleshooting systems failures and accessibility problems within the network.
• Supporting site survey and engineering design data calls.
• Supporting new/enhanced network implementation, installation, and technical refresh projects.
• Working independently with some supervision.
• In remote locations, functioning as independent engineering, maintenance, and network problem-solving with minimal or intermittent input from other Tiers/locations.
• Employing creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
• Performing network ticket resolution.
• Supporting network ticket closure across Network OPS staff to include:
• Completing initial categorization of Service Requests (type, sub-type, location device, priority, etc.).
• Using administrative access to the network to provision new switches, routers, VLANs, and Crypto.
• Researching errors, incidents, and problems using administrative access to network components.
• Routing Service Requests to the appropriate organization required for incident resolution.
• Performing root cause analyses.
• Completing problem resolutions associated with incident ticket(s).
• Configuring, deploying, managing, and maintaining UC monitoring systems used by technicians to ensure availability and overall performance of systems and services.

You’ll Bring These Qualifications:

• IAT II
• TS/SCI security clearance with the ability to obtain a CI poly.

Education:

• High School/GED + 9 Yrs
• Associates + 7 Yrs
• Masters + 3 Yrs
• PhD + 1 Yrs

Bison Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.