Network Administrator II

Contra Costa County; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Contra Costa County is recruiting for a Network Administrator II assigned to the Information Technology Unit in Concord, CA. The role focuses on maintaining data-center systems, storage, backups, and virtualization, while providing Tier 2 end-user support and AD/Group Policy management.

Ideal candidates have a Bachelor's in CS or related field and at least four years of relevant multi-site network/server experience, with certifications in AWS, Azure, VMware, or NetApp preferred.

Qualifications

• Bachelor's degree in computer science or closely related field required.
• Four years of full-time or equivalent experience in designing and maintaining complex multi-site network/server OS.
• Experience with storage, virtualization, and cloud; at least one year in a lead role.
• Desirable certifications: AWS, Azure, M365 Administration, VMware, NetApp.

Responsibilities

• Manage systems in data centers, including servers, storage, backups, virtualization, and user support.
• Manage backup and recovery for various systems.
• Support on-premises Active Directory and group policy with a team.
• Install, configure, and troubleshoot internal applications.
• Troubleshoot system access and provide tier 2 support.

Skills

Verbal communication

Written communication

Adaptability

Critical thinking

Data analysis

Professional expertise

Team collaboration

Customer focus

Time management

Problem solving

Education

Bachelor's degree in computer science or related field

Tools

Active Directory

Group Policy

Windows Server

VMware

SQL

Cybersecurity administration

Job description

Bargaining Unit:

Local 21 - Supervisory Management

Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County provides public services that improve the quality of life for our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life.

We are excited to announce a recruitment for the countywide position of Network Administrator II classification. There is currently one vacancy in Contra Costa Health, which will be assigned primarily to the Information Technology Unit located in Concord, CA. Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies.

When assigned to the Contra Costa Health Department:

Contra Costa is one of the few counties in the nation to offer a full spectrum of health-related services that cover health at every level: the individual, the family, and the community. In addition to the Contra Costa Regional Medical Center and various Health Clinics, the Health Services department is composed of several other divisions, including Behavioral Health, Contra Costa Health Plan, Emergency Medical Services, Environmental Health, Hazardous Materials, Homeless Housing and Health, and Public Health. As a public health system, we are dedicated to improving the health and wellness of all residents in our communities.

We are looking for someone who is:

• Articulate with strong verbal and written communication skills, and is able to clearly convey information to a variety of stakeholders.
• Adaptable and proactive, displaying initiative and follow-through.
• Effective in analyzing situations and prioritizing actions amongst competing demands; strong time management skills.
• Able to acknowledge and respect cultural and linguistic differences of diverse populations.
• Excellent at troubleshooting.
• Trustworthy and displays integrity in their work.
• Collaborative and works well in a team setting.

What you will typically be responsible for:

• Managing systems in our data centers, including servers, storage, backups, virtualization platforms, and providing support for users and customers.
• Managing backup and recovery for various systems.
• Working with a team to manage and support on-premises Active Directory, group policy.
• Installing, configuring, and troubleshooting internal applications.
• Troubleshooting various systems, access, and tier 2 support for our end users.

A few reasons you might love this job:

• Your work will directly contribute to improving the services Contra Costa is able to offer its residents and positively impact communities and businesses across the County.
• You will work with a collaborative team of people passionate about their jobs and constantly innovating.
• The County offers a generous benefits package, including professional development reimbursements for employees.
• Offices are in the central part of the County.
• You will work with emerging and industry-leading technologies.

A few challenges you might face in this job:

• Work outside of standard business hours may be required during system upgrades, outages, or peak processing times.
• Adapting to the frequency and timelines of regulatory changes.
• Implementing new or updating existing technology, ensuring cybersecurity across integrated and independent systems.
• You may have to work under pressure and need to deliver products in tight timeframes.
• Troubleshooting various kinds of technologies and interconnected systems.

Competencies Required:

• Adaptability - Responding positively to change & modifying behavior as the situation requires
• Critical Thinking - Analytically & logically evaluating information, propositions & claims
• Analyzing & Interpreting Data - Drawing meaning & conclusions from quantitative or qualitative data
• Professional & Technical Expertise - Applying technical subject matter to the job
• Coaching & Developing Others Supporting others in stretching & expanding their capabilities
• Customer Focus - Attending to the needs & expectations of customers
• Project Management - Ensuring that projects are on-time, on-budget & achieve their objectives
• Oral Communication - Engaging effectively in dialogue
• Writing - Communicating effectively in writing
• Building & Maintaining Relationships - Establishing rapport & maintaining mutually productive relationships

To read the complete job description, please visit the website, https://www.governmentjobs.com/careers/contracosta/classspecs/4186

The eligible list established from this recruitment may remain in effect for six (6) months.

Education:

Possession of a Bachelor's degree from an accredited college or university with a major in computer science, information processing or a closely related field.

Experience:

Four (4) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization, and cloud, at least one year performing lead duties.

Substitution:

Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four years.

Desirable Qualifications:

• Proven experience managing technologies you are being hired to support.
• Certifications in any of the following areas: AWS, Azure, M365 Administration, VMware, and/or NetApp).
• Experience with Windows server, VMware SQL, Active Directory, and cybersecurity administration.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Contra Costa County is committed to providing equal access and opportunity to qualified individuals with disabilities in its employment practices. If you believe you may anticipate needing reasonable accommodation, please visit our job seeker resources page at: Special Testing Accommodations | Contra Costa County, CA Official Website.