NETWORK ADMINISTRATOR (HELP PROGRAM)

Onondaga County Health Department; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A local government health agency in New York is seeking a Network Administrator to oversee the operation and maintenance of LAN/WAN systems. The role involves troubleshooting network issues, implementing security protocols, and collaborating with cybersecurity teams. Candidates should possess a Bachelor's or Associate degree in Computer Science along with network support experience. This position offers a challenging environment focused on maintaining high security and reliability standards in network operations.

Qualifications

• 1 year of experience in network support with a Bachelor's degree.
• 3 years of experience in network support with an Associate degree.
• 5 years of experience in network support.

Responsibilities

• Administer and maintain local area networks (LAN) and wide area networks (WAN).
• Implement and manage firewalls, switches, and routers.
• Monitor security for network equipment and enforce compliance.

Skills

Network administration

Troubleshooting

Security protocols

Communication

Education

Bachelor’s Degree in Computer Science or related field

Associate Degree in Computer Science or related field

Tools

Cisco

Fortinet

Job description

The work involves responsibility for administering the operation of a wide and/or local area network computer system and providing technical systems support in the development, implementation, maintenance and enhancement of network computer systems, equipment, and software. Under the general supervision of a higher level administrator, an employee in this class performs network system functions which involve adding users; defining, establishing and enforcing security access to data; identifying device and access paths and availability; configuring network hardware; and customizing applications to ensure proper functioning in a network environment. An employee in this class may oversee other technical staff who are involved in network functions. Does related work as required.

TYPICAL WORK ACTIVITIES

Administers the operation and maintenance of local area network (LAN)/wide area network (WAN).

Plans, develops, and implements procedures for the installation and maintenance of firewalls, switches, routers, wireless access points, and other LAN/WAN related equipment.

Troubleshoots network issues and outages, ensuring minimal downtime and rapid resolution.

Supports agency LAN/WAN users.

Provides support to agency users in a variety of remote access software packages.

Administers security for the local area network.

Maintains a secure environment for the server and LAN/WAN communication equipment.

Works with performance monitoring tools, and security solutions to ensure high availability, reliability, and protection of our systems.

Implement and manage network security protocols, firewalls, and intrusion detection/prevention systems (IDS/IPS).

Monitor for vulnerabilities and apply patches and updates to maintain compliance with security standards.

Collaborate with cybersecurity teams to enforce policies and respond to incidents.

Maintains the database and documentation of all local area network equipment and software.

May oversee and direct the work of technical staff engaged in network functions.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Thorough knowledge of the principles and practices of local area network (LAN) and wide area network (WAN) administration.

Thorough knowledge of network hardware and software, namely Cisco and Fortinet full-stack environments.

Ability to analyze, diagnose and correct network issues.

Ability to communicate clearly, orally and in writing, with network users, technical personnel and vendors.

Ability to provide documentation for network activities and operations.

MINIMUM QUALIFICATIONS

• Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with a Bachelor’s Degree or higher in Computer Science or a closely related field and one (1) year of work experience in network related support activities; or,
• Graduation from a regionally accredited college or university or one accredited by the New York State Board of Regents to grant degrees with an Associates Degree or higher in Computer Science or a closely related field and three (3) years of work experience in network related support activities; or,
• Five (5) years of work experience in network related support activities; or,
• An equivalent combination of training and experience as defined by the limits of (A), (B) and (C).