Network Administrator

SAIC; Saint Paul (MN); Remote; USD 40,000 - 80,000; Full time

Job summary

A leading technology services company is seeking a Fully Remote Network Administrator to support the U.S. Army Corps of Engineers. The role involves conducting network maintenance, incident resolution, and customer service within military protocols. Candidates must hold a Bachelor’s degree, have 2+ years of relevant experience, and possess CompTIA Security+ and Cisco CCNA certifications. The position offers a competitive salary ranging from $40,001 to $80,000.

Qualifications

• Bachelor's and two (2)+ years of related experience; additional four (4) years of experience accepted in lieu of degree.
• Working technical knowledge of network control protocols and security protocols required.
• Strong knowledge of IP communication and routing is essential.

Responsibilities

• Collaborate with internal and external partners.
• Complete planned and unplanned maintenance on Networking products.
• Maintain support and resolve incidents in a timely manner.

Skills

Network control protocols

Technical knowledge of WAN/LAN

IP communication and routing

Customer service

Education

Bachelor's degree

Tools

Cisco CCNA certification

CompTIA Security+ certification

Job description

Overview

SAIC is seeking a, Fully Remote, Network Administrator to support the U.S. Army Corps of Engineers (USACE) Revolutionary IT Services (RITS) program to conduct planned and coordinated network maintenance, break/fix actions, service level agreements (SLAs) performance, incident resolution, ticket queue management, customer service actions, and other enterprise network operations activities in the USACE OCIO/G-6 environment, IAW DoD, Army, and USACE O-CIO G6 policies and procedures.

Responsibilities

• Collaborate openly and frankly with all internal and external partners, such as Government Engineers, Contractor Engineers, Contractor Operations staff, Management, and 3rd party vendors.
• Work independently, help others, and ask for help without hesitation while delivering outstanding customer service.
• Complete all assigned tasks regarding planned and unplanned maintenance on Networking products within the Corps of Engineers' environment.
• Support Break/Fix actions as required.
• Maintain support for customers in accordance with Service Level Agreements.
• Take appropriate action on tickets placed into individual or team queue to resolve incidents in a timely manner.
• Act in accordance with USACE OCIO/G-6, DOD, and Army G6 policies and procedures.
• Other duties as assigned/required.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelors and two (2)+ years of related experience; additional four (4) years of experience accepted in lieu of degree.
• Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec).
• Strong knowledge of IP communication and routing is required (OSPF, BGP).
• Understanding of WAN/LAN transport technologies (Ethernet, DMVPN, MPLS).

Certifications

• Must have a current CompTIA Security+ certification
• Must have a current Cisco CCNA certification

Clearance

• Must be able to obtain a full Secret Clearance; Interim Secret required prior to hire, SAIC will help to obtain.
• Must have Current US Citizenship.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.