Network Administrator

Jobgether; Oregon; Ibrido; USD 70.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Unlimited PTO

Medical, dental, vision insurance

401(k) with employer matching

Life insurance

Disability insurance

Professional development opportunities

Fully remote working arrangement

Descrizione del lavoro

Jobgether, a partner company, seeks a Network Administrator based in the United States to maintain stability, security, and performance of healthcare network infrastructures nationwide. This fully remote role involves monitoring LAN/WAN, troubleshooting incidents, and handling service requests with cross-functional teams.

You will participate in deployments, client onboarding, and ongoing process improvements, document configurations, and stay current with cybersecurity best practices.

Competenze

• Bachelors or associates in IT/Networking or equivalent experience.
• Experience with LAN/WAN, VoIP, and wireless networking.
• Strong troubleshooting and analytical skills with incident management.

Mansioni

• Monitor network alerts, incidents, and escalations; investigate and resolve.
• Provide daily administration for client LAN/WAN and wireless networks.
• Document configurations and changes with clear status updates.
• Analyze performance and identify vulnerabilities to minimize downtime.
• Troubleshoot connectivity and performance issues across network infrastructure.
• Coordinate with ISPs and vendors to resolve incidents.
• Participate in deployments, onboarding, and project work.
• Maintain records of configurations, changes, and procedures.
• Contribute to standardization and improvement of admin processes.
• Collaborate with teams for onboarding and project delivery.
• Stay informed on new networking technologies and security threats.
• Support on-call rotations and occasional travel to client sites.

Conoscenze

LAN/WAN troubleshooting

VoIP networking

Documentation

Customer communication

CCNA/CompTIA Network+

Formazione

Bachelor's or Associate in IT/ Networking

Strumenti

Cisco IOS

Network monitoring tools

SNMP

Descrizione del lavoro

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Network Administrator based in the United States.

The Network Administrator will play a key role in maintaining the stability, security, and performance of network infrastructures supporting healthcare organizations across the country. This fully remote position involves monitoring network environments, troubleshooting technical incidents, and managing escalated service requests across LAN, WAN, wireless, and VoIP systems. You will work closely with network engineers, service desk professionals, and other technical teams to ensure reliable connectivity and seamless technology operations.

The role also offers opportunities to contribute to infrastructure deployments, client onboarding, and continuous process improvement. By proactively identifying network issues and delivering effective technical solutions, you will help healthcare providers maintain the systems they rely on to deliver quality patient care. You will join a collaborative technical environment that encourages professional development, knowledge sharing, and industry certifications.

Accountabilities

• Monitor and manage network alerts, incidents, and escalated Service Desk tickets, ensuring timely investigation, resolution, and escalation to Network Engineering when necessary.
• Provide day-to-day administration and technical support for client network infrastructures, including Local Area Networks (LAN), Wide Area Networks (WAN), wireless networks, and related connectivity services.
• Take ownership of assigned service tickets from initial assessment through resolution, maintaining accurate technical documentation and providing clear, timely status updates.
• Monitor network performance, analyze operational trends, identify potential vulnerabilities or service disruptions, and implement preventive measures to minimize downtime.
• Diagnose and troubleshoot network connectivity, infrastructure, and performance issues while ensuring reliable and secure network operations.
• Coordinate with internet service providers, telecommunications carriers, technology vendors, and other external partners to investigate and resolve network-related incidents.
• Participate in infrastructure projects, including equipment deployments, network installations, and the configuration of switches, wireless access points, and other network devices.
• Collaborate with Service Desk teams, field technicians, Systems Engineering, and Identity Management teams to support technical projects, particularly during new client onboarding.
• Maintain accurate records of network configurations, infrastructure changes, troubleshooting activities, and operational procedures.
• Contribute to the standardization and improvement of network administration processes, technical workflows, and infrastructure management practices.
• Work closely with senior network engineers to strengthen technical expertise, share knowledge, and support continuous improvement initiatives.
• Stay informed about emerging networking technologies, infrastructure best practices, and cybersecurity risks to ensure effective and up-to-date technical support.
• Participate in an on‑call rotation to provide support and maintain network availability when required.
• Travel occasionally to client locations when necessary to support technical deployments, infrastructure projects, or other operational requirements.

Requirements

• Bachelor's or associate's degree in Information Technology, Computer Networking, or a related discipline, or equivalent professional experience that includes network administration.
• At least 2 years of professional experience in network administration or a closely related technical support role.
• Practical experience or formal training in LAN, WAN, wireless networking, and VoIP technologies and architectures.
• Understanding of network operating systems, network monitoring and management platforms, connectivity infrastructure, and application‑layer protocols.
• Experience administering and troubleshooting network infrastructure, including switches, wireless access points, connectivity services, and related network components.
• Strong technical troubleshooting and analytical skills, with the ability to identify root causes, resolve incidents, and recognize when issues require escalation.
• Excellent written and verbal communication skills, with the ability to explain technical issues and solutions clearly to both technical and non‑technical stakeholders.
• Strong organizational and time management skills, including the ability to manage multiple tickets, projects, and competing priorities effectively.
• Ability to work independently with minimal supervision while collaborating productively with clients, colleagues, managers, and other stakeholders.
• Professionalism, accountability, sound judgment, and confidence when interacting directly with clients in a service‑oriented environment.
• Self‑motivated and proactive approach, with the ability to learn quickly, take ownership of responsibilities, and adapt to changing technical requirements.
• Commitment to continuous learning and staying current with networking technologies, infrastructure standards, and evolving cybersecurity threats.
• Cisco Certified Network Associate (CCNA), CompTIA Network+, or another relevant advanced networking certification is preferred.
• Previous experience in healthcare IT, managed service providers (MSPs), or technology services organizations is an advantage.
• Willingness to participate in an on‑call rotation and occasionally travel to client sites across the United States.
• Must be based in the United States.

Benefits

• Unlimited flexible paid time off (PTO).
• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement savings plan with employer matching contributions.
• Company‑paid life insurance.
• Company‑paid disability insurance.
• Professional development opportunities, including mentorship and job shadowing.
• Financial and organizational support for obtaining professional certifications and expanding technical expertise.
• Fully remote working arrangement.
• Opportunities to collaborate with experienced network engineering professionals and develop advanced technical skills.
• Meaningful opportunity to contribute to healthcare technology infrastructure and support organizations delivering essential patient care.