Network Administrator

First Horizon Bank; New Orleans (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

First Horizon Bank in New Orleans is seeking a seasoned Network Administrator to help ensure the stability, performance, and security of our enterprise network. You will handle escalations, lead incident response, and drive continuous improvement across global network operations.

The role requires hands-on experience with F5 BIG-IP, Cisco IOS/IOS-XE/NX-OS, and Aruba solutions, plus scripting for automation and thorough network documentation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5-7 years of experience, with at least 2-3 years in an operations role.
• Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred.
• Problem-Solving Skills: Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complex network issues under pressure.
• Communication: Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Teamwork: Ability to work independently and as part of a team in a fast-paced, collaborative environment.

Responsibilities

• Investigate and resolve complex network problems, including outages and security incidents.
• Monitor, maintain, and troubleshoot global network infrastructure.
• Configure and manage F5 BIG-IP platforms (LTM, GTM, ASM), Cisco IOS/IOS-XE/NX-OS, and Aruba solutions.
• Drive network automation with Python and Ansible to streamline tasks.
• Create and maintain comprehensive network documentation (diagrams, runbooks, SOPs).
• Collaborate with systems, security, and application development teams.
• Participate in an on-call rotation for 24/7 support.

Skills

Incident management

Network operations

Automation scripting

Documentation

Collaboration

On-call support

Communication

Education

Bachelor's degree in Computer Science/IT or equivalent

Tools

F5 BIG-IP

Cisco IOS/IOS-XE/NX-OS

Aruba Wireless & Switching

AirWave

ClearPass Policy Manager

Python

Ansible

CCNP Enterprise

CCNP Data Center

F5-CA

ACSA

ACDA

Job description

We are seeking a highly skilled and motivated Network Administrator to join our dynamic team. The ideal candidate will possess exceptional problem-solving abilities and a strong background working in complex network infrastructures. This role is crucial for ensuring the stability, performance, and security of our enterprise network. The successful candidate will be a key contributor to our operations team, handling escalations, leading incident response, and driving continuous improvement.

Responsibilities

• Incident and Problem Management: Investigation and resolution of complex network problems, including performance degradation, outages, and security incidents.
• NetworkOperations & Maintenance:Proactively monitor, maintain, and troubleshoot our globalnetworkinfrastructure. Perform routine maintenance, software upgrades, and configuration changes onnetworkdevices to ensure optimal performance and reliability.
• Technical Expertise:
  • F5 BIG-IP: Configure and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager), GTM (Global Traffic Manager), and ASM (Application Security Manager). Experience with iRules and iApps development is highly desirable.
  • Cisco Route/Switch: Hands-on experience with Cisco IOS, IOS-XE, and NX-OS. Understanding of routing protocols (BGP, OSPF, EIGRP), switching technologies (VLANs, STP, VTP), and network security features (ACLs, NAT).
  • HPE Aruba:Configure, deploy, and manage HPE Aruba wireless and switching solutions. Experience with Aruba Mobility Controllers, AirWave, and ClearPass Policy Manager is essential.
• Automation & Scripting:Drivenetworkautomation efforts using scripting languages (e.g., Python, Ansible) to streamline operational tasks and improve efficiency.
• Documentation:Create and maintain comprehensivenetworkdocumentation, including diagrams, runbooks, and standard operating procedures (SOPs).
• Collaboration:Work closely with cross-functional teams, including systems, security, and application development, to support business initiatives and resolve inter-departmental issues.
• On-Call Support:Participate in an on-call rotation to provide 24/7 support for criticalnetworkissues.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5-7 years of experience, with at least 2-3 years in an operations role.
• Certifications:Professional-level certifications from vendors such as Cisco (e.g., CCNP Enterprise, CCNP Data Center), F5 (e.g., F5-CA), or HPE Aruba (e.g., ACSA, ACDA) are highly preferred.
• Problem-Solving Skills:Proven track record of strong analytical and problem-solving skills with the ability to quickly diagnose and resolve complexnetworkissues under pressure.
• Communication:Excellent verbal and written communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Teamwork:Ability to work independently and as part of a team in a fast-paced, collaborative environment.