Network Administrator

Kids for the Future; Maple Grove (MN); On-site; USD 81,000 - 102,000; Full time

Job summary

TopLine Financial Credit Union is seeking a Network Administrator in Maple Grove, MN to manage and secure the enterprise technology infrastructure. The role covers networking, virtualization, storage, voice, security, and end-user computing with an emphasis on reliability and regulatory compliance.

The ideal candidate has 5+ years in enterprise infrastructure, Citrix XenApp expertise, and strong Windows/AD knowledge. On-call rotation and after-hours support are required.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Network Administration, or related field; or equivalent combination of education, certifications and experience.
• Five (5) or more years of experience administering and supporting enterprise infrastructure, including networking, virtualization, storage, Microsoft technologies, and cybersecurity.
• Three (3) or more years administering Citrix XenApp, published desktops and applications.
• Strong knowledge of enterprise networking, Windows Server, Active Directory, virtualization platforms, storage systems, endpoint computing, and security technologies.
• Experience installing, configuring, maintaining, upgrading, and troubleshooting enterprise hardware, software, and infrastructure systems.

Responsibilities

• Promote service culture and provide technical leadership, collaboration, and customer service across the organization.
• Design, implement, administer, monitor, and maintain enterprise infrastructure including networking, virtualization, storage, voice, and security.
• Monitor performance, availability, and security; identify risks and troubleshoot issues to ensure reliable, secure systems.
• Plan, coordinate, test, and implement upgrades, patches, hardware refreshes, and deployments with minimal disruption and policy compliance.
• Develop and maintain infrastructure documentation, diagrams, procedures, DR plans, assets, licenses, warranties, and support agreements.
• Collaborate with vendors to resolve issues and manage lifecycle of hardware/software.
• Evaluate emerging technologies and recommend improvements for security, efficiency, scalability, and continuity.
• Ensure compliance with security standards and regulatory requirements; manage access, vulnerabilities, audits, and controls.
• Serve as a technical resource providing escalation support to IS staff and business units.
• Participate in on-call rotation and perform after-hours maintenance and emergencies.

Skills

Enterprise infrastructure experience

Citrix XenApp administration

Networking & security knowledge

Windows Server / Active Directory

Strong communication

Education

Bachelor's degree in Information Technology

Tools

Citrix XenApp

VMware

PowerShell

Microsoft 365

Exchange

Job description

• Location 9353 Jefferson Highway,Maple Grove, MN, 55369,United States
• Job Category Technology
• Employee Type FT Exempt
• Required Degree 4 Year Degree
• Manage Others No

Description

TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our TopLine team that is dedicated to building life-long relationships to help our members reach and manage their financial goals.

The Network Administrator is responsible for managing and maintaining the Credit Union's enterprise technology infrastructure, including networking, virtualization, storage, voice communications, cyber security, and supporting systems. This positions ensures infrastructure remains secure, reliable, highly available, and aligned with business needs, regulatory requirements, and industry best practices.

A successful Network Administrator will be able to do:

• Promote TopLine Financial Credit Union's service culture, values, and commitment to teamwork by providing technical leadership, collaboration, and exceptional customer service throughout the organization.
• Design, implement, administer, monitor, and maintain the Credit Union's enterprise infrastructure, including networking, virtualization, storage, voice communications, end-user computing, security technologies, and supporting hardware and software.
• Monitor infrastructure performance, availability, and security; proactively identify risks, troubleshoot complex technical issues, and implement solutions that ensure reliable, secure, and highly available systems.
• Plan, coordinate, test, and implement infrastructure upgrades, patches, hardware refreshes, and technology deployments while minimizing business disruption and maintaining compliance with organizational policies and regulatory requirements.
• Develop and maintain infrastructure documentation, network diagrams, operational procedures, disaster recovery plans, asset inventories, software licensing, warranties, and support agreements.
• Collaborate with vendors and technology partners to resolve technical issues, coordinate support activities, and manage the lifecycle of enterprise hardware and software.
• Evaluate emerging technologies and recommend infrastructure improvements that enhance security, operational efficiency, scalability, resilience, and business continuity.
• Ensure enterprise infrastructure complies with Credit Union security standards, regulatory requirements, and industry best practices by administering system access, managing vulnerabilities, supporting audits, and maintaining appropriate security controls.
• Serve as a technical resource by providing advanced troubleshooting, technical guidance, and escalation support to Information Systems staff and business units.
• Participate in an on-call rotation and perform after-hours maintenance, upgrades, and emergency support as required.

Salary Range: $81, 380.62 – $101,725.78 (salary)

At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Aff…committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.

Requirements

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Network Administration, or a related field; or an equivalent combination of education, professional certifications, and relevant experience.
• Five (5) or more years of experience administering and supporting enterprise infrastructure, including networking, virtualization, storage, Microsoft technologies, and cybersecurity.
• Three (3) or more years administering Citrix XenApp, published desktops and applications.
• Strong knowledge of enterprise networking, Windows Server, Active Directory, virtualization platforms, storage systems, endpoint computing, and security technologies.
• Experience installing, configuring, maintaining, upgrading, and troubleshooting enterprise hardware, software, and infrastructure systems.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent organizational, project management, verbal, and written communication skills, with the ability to communicate effectively with technical and non-technical stakeholders.
• Ability to participate in an on-call rotation and provide after-hours support for maintenance, upgrades, and critical production incidents.

Preferred Qualifications

• Experience supporting enterprise infrastructure within a financial institution or other highly regulated environment.
• Relevant industry certifications, such as Cisco CCNA/CCNP, VMware VCP, Microsoft, Citrix, CompTIA Security+, or equivalent credentials.
• Experience with Microsoft 365, Exchange, Microsoft Entra ID, backup and disaster recovery, and high-availability solutions.
• Proficiency with PowerShell or other scripting and automation tools.
• Experience leading infrastructure projects, collaborating with vendors, and evaluating emerging technologies to support business objectives.
• Demonstrated ability to identify opportunities for process improvement, automation, and operational efficiency while maintaining secure, reliable, and scalable enterprise systems.