Network Administrator

ADP, Inc.; Honolulu (HI); On-site; USD 81,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Family medical coverage

Paid personal time off

Job summary

ADP, Inc. in Honolulu, HI seeks a Network Administrator responsible for ensuring availability, performance, and security of UHA networks, servers, and telephony.

You will manage in-house hardware/software, monitor external providers, and protect PHI and confidential data in compliance with policies. The role covers security administration, network analysis/maintenance, production support, and technology enhancements.

Qualifications

• Associate degree in a related field; bachelor's degree preferred.
• Five years of experience in network and computer systems administration.
• Must have good oral and written communication skills.

Responsibilities

• Ensure availability, response times and security for network, computer and telephony systems.
• Monitor and coordinate with external service providers to maintain service levels.
• Troubleshoot and resolve network and system issues; manage backups and documentation.

Skills

Communication skills

Education

Associate degree; Bachelor's preferred; CCNA/CCIE/MCSA/CompTIA

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Network Administrator

Information Services Regular Full-Time Professional Honolulu, HI, US

9 days ago Requisition ID: 1518

Salary Range: $80,694.00 To $104,903.00 Annually

JOIN UHA'S TEAM

We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year!

Network Administrator

Department: Information Services

FLSA Status: Full Time, Exempt

Salary Range: $80,694 -104,903 annually

Position Summary:

The primary purpose is to be responsible for ensuring appropriate availability, response times and security (collectively referred to as service levels) for all network, computer and telephony systems (collectively referred to as UHA systems) used by UHA associates, partners and customers, for: a) in-house systems, responsible for the acquisition, upgrade and maintenance of all hardware and software required to achieve appropriate service levels, and b) externally provided systems, responsible for monitoring and proactively working with the external service provider to ensure continual achievement of appropriate service levels. In addition, the incumbent is also responsible for ensuring security of Personal Health Information (PHI), Confidential Member Information (CMI) and other company confidential data. The incumbent is also responsible for working with department managers to develop, program and run reports as required or authorized by company policies and procedures

Essential Duties/Functions:

Security

• Function as the security administrator for the associates' access to all UHA systems
• Work with other departments and outside vendors to maintain the integrity of UHA systems
• Analyze performance and functionality of firewall, anti-virus, Internet proxy and email systems
• Perform maintenance and upgrades to firewall, anti-virus, Internet proxy and email systems
• Oversee the installation of appropriate security patches, hotfixes and upgrades to all in-house UHA systems
• Ensure service providers apply appropriate security patches, hotfixes and upgrades to all externally provided UHA systems
• Audit and review of user access, application and system logs for security breaches and/or unusual events
• Research, analyze and recommend new security technology software/equipment

Network and Computer Systems Analysis/Maintenance

• For in-house systems, responsible for the acquisition, upgrade and maintenance of all hardware and software required to achieve appropriate service levels
• For externally provided systems, responsible for monitoring and proactively working with the external service provider to ensure continual attainment of appropriate service levels
• Responsible for, but not limited to, MS Windows Servers, , the Local Area Network (LAN), MS SQL Servers, ATS system, Accounting System, Secure Web Server, UHA's Web Site, Internet Proxy, Firewall and the telephone system
• Responsible for ensuring efficient communication with external partner networks.
• Responsible for monitoring, analyzing and resolving network circuit and internet access problems to provide highest level of response time performance

Production

• Troubleshoot problems encountered by users on the PC, claims processing system, network equipment, printers, document scanner, and telephone system
• Manage with solutions providers resolve problems encountered by associates, such as Internet providers, hardware/software vendors, network, telecommunications company
• Vendor management for acquisition, installing, maintaining needed infrastructure, application, and services.
• Subject matter expert for business processes related network interfaces, uploads, or downloads of data
• Responsible for documenting and maintaining the policies and procedures manual for systems assigned to the incumbent
• Schedule and maintain network systems for daily, weekly, monthly, and annual backups of UHA information systems
• Engaged with Co-Workers amicably and assist departmental associates as necessary

Technology Enhancements

• Work with other departments to acquire or develop, upgrade, and maintain all PC applications used in-house within the constraints of the annual budget and with the approval of senior management. PC applications include Microsoft Office, Adobe Acrobat, Visio, MS Project, Crystal Reports, and others not named here or to be acquired in the future
• Lead, upgrades, maintenance of all system network equipment, servers, applications, services, and business processes.
• Develop rapport department heads and associate assisting in discovering efficient and effective methods of meeting business goals.
• Serve as Project Manager for IS centric projects. Create project plans, assign resources, and track adherence to plan. Maintain issues log and take corrective actions as necessary to stay on plan

Other Duties/Functions

• Attendance is a major function of the job. Incumbent is required to work at scheduled start time or inform immediate supervisor if unable to report on time.
• Perform other duties as assigned and assisting with additional duties when workload permits
• Assist IS Manager to develop, plan, and test Disaster Recovery Procedures
• In the absence of the Computer Specialist including the incumbent will assume the daily duties of the Computer Specialist.

Required Education and Experience:

• Associate degree in a related field; bachelor's degree preferred. Technical accreditation and work experience will be considered
• Technical accreditation and work experience will be considered.
• Must have good oral and written communication skills
• Five years of experience in network and computer systems administration.
• Good oral and written communication skills.

Preferred and Advanced Qualifications:

• Industry standard certifications such as CCNA/P, CCIE, MCSA/E, CompTIA
• Knowledge and experience with:
  • Microsoft Server and LINUX operations systems.
  • Directory Service, SQL Server, DHCP, DNS
  • LAN/WAN switches, routers, firewalls, forward/reverse proxies, security systems and practices.
  • End-user systems and applications
  • Project management tools and methodologies such as Microsoft Project, critical path management, resource allocation and issue logging/resolution
• Ability to analyze, plan, organize and implement complex projects with a minimum of supervision
• Critical analysis of the environment and ability initiate operational improvements

Physical Demands/Working Conditions:

The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job.

Vehicles

• Must have access to an automobile and be able to travel in automobile and plane

Competitive compensation & excellent benefits offered