Network Administrator

Alaka`ina Foundation Family of Companies; Hawaii; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

401(k) plan with company match

Medical, dental, disability, and life insurance coverage

Tuition reimbursement

Paid time off and 11 paid holidays

Job summary

Alaka`ina Foundation Family of Companies is seeking a Network Administrator in Maui, Hawai'i. The role involves providing maintenance and support for various network infrastructures, ensuring continuous system availability, and troubleshooting connectivity issues.

Candidates must possess relevant DoD IA certifications or a Bachelor's degree in a Network/IT field and have three years of related experience. The position also requires a U.S. citizenship and an active DoD SECRET clearance.

Qualifications

• DoD-approved IA workforce certifications appropriate for technical positions.
• Network Administrator: IAT 2 Certified or Bachelor's degree.
• Must pass Single Scope Background Investigation (SSBI).

Responsibilities

• Provide maintenance for network infrastructure including routers, switches.
• Ensure continuous network access and troubleshoot as needed.
• Maintain UPS capability for critical network components.
• Install and maintain vulnerability management hardware and software.
• Support end-to-end troubleshooting for various network systems.
• Respond to support calls, emails, and outages from customers.

Skills

DoD‑approved IA workforce certifications

Network Administrator: IAT 2 Certified

Three years related experience

Education

Bachelor's degree in Network/IT field

Job description

Network Administrator

Bering-Alaka`ina Holdings (BAH) is looking for a Network Administrator to support our government customer located in Maui, Hawai'i.

Responsibilities

• Furnish qualified on-site technicians to provide configuration, installation, monitoring, troubleshooting, repair, preventative, and corrective maintenance for all site operational network infrastructure including routers, switches, peripheral equipment, file/print servers, software, configuration, security and vulnerability management, and interfaces.
• Ensure continuous network access and perform troubleshooting and recurring maintenance required to restore network service, improve security, reliability and performance.
• Maintain Uninterrupted Power Supply (UPS) capability to all critical network components to maintain system availability.
• Install, operate, and maintain vulnerability management hardware and software. Maintain, update and enforce AFIN network security policies to detect unauthorized network activity and maintain records of compliance.
• The operational network currently comprises network switches, routers, and encryption devices including CISCO Switches, CISCO Routers, and Encryption Devices (Taclane KG-175D, KG-175F, and KG-175G). Also included are Protected Distribution Systems (PDS), fiber optic cabling, and CAT 5E/6E cabling.
• The network management Automated Information System (AIS) includes SolarWinds, Splunk, Puppet, Cisco Identity Services Engineer (ISE), CiscoPrime, Terminal Access Controller Access Control System (TACACS), and GEM X Universal Remote Encryptor Manager.
• The VoIP systems are comprised of a cluster of Cisco Unified Call Manager (CUCM) servers, Cisco media gateway routers to interface analog phones/Secure Telephone Equipment (STE), and Cisco 7900‑series, 7800‑series, and 8800‑series IP telephones.
• Respond, troubleshoot, and mitigate all connectivity, signal quality, degradation of services, and capacity concerns by utilizing the current Network Management System.
• Perform cryptographic rekeys in support of SIPRNet and JWICS operations.
• Respond to support calls, emails, tickets, and outages from 15 SPSS customers and the Communications Focal Point (CFP). Provide end-to-end troubleshooting for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, PA, VoIP, and VoSIP systems.
• Perform installation support for NIPRNet, SIPRNet, and JWICS LAN, MAN, WAN, VoIP, or VoSIP requirements. Support all integration projects during installations and/or equipment enhancements.
• Support all inspections of the Contractor’s area of responsibility, e.g., Command Cyber Readiness Inspections (CCRIs), Inspector General (IG) visits and actively support Unit Self-Assessments Program and MICT checklist(s) assignment.
• Furnish qualified on-site technicians to provide change management, software patching, administrative support, troubleshooting, and repair for 15SPSS communications systems encompassing the operational network.
• Communications systems currently encompassing the operational network are Windows 7 workstations, Windows 10 workstations, Windows Server 2008, Windows Server 2012, Red Hat Enterprise Linux (RHEL), Network Printers, Commercial Mobile Devices (CMD), Land Mobile Radios (LMR), and Video Teleconferencing Systems (VTCs).
• Troubleshoot, and repair failed automated patching on client systems.
• Ensure LRA stations are being properly patched and maintained in accordance with applicable LRA roles and regulations (AFI 17-130).
• Apply DISA STIGs, IAVAs, TCNOs, TCTOs and Local Security Guidelines while following local change management policies and procedures.
• Answer calls, e-mails, and tickets submitted by customers within 24 hours of notification.
• Remotely troubleshoot and resolve end-user support tickets and work orders. If on-site repair is required, coordinate and transfer tickets to End User specialist for response and resolution.
• Maintain and administer an integrated data management system for collection, control, publishing and delivery of all program documents, including Standardized Switch/Router Configurations, Network Topology Diagram, IP Address Management, Virtual LAN Management, TCNO Database, AFNetOps Compliance Tracker, and STIG Compliance Checklists. Provide the government with electronic access to this data, including printable reports. Documentation shall also include equipment listing with serial/model numbers and manufacturer specifications.
• Be responsible for maintaining, renewing, receiving, and distributing all essential software licenses for operations.
• Meet response time commitments: 100% for emergency; 95% for urgent; and 90% for routine tickets.
• Maintain hours of operation for CFP support as 0700‑1630, Monday through Friday (Bldg. 550) and 0600‑1500 (MSSC), excluding Federal Holidays.
• Perform other duties as assigned by supervisor.

Required Education/Credentials

• DoD‑approved IA workforce certifications appropriate for each technical or managerial level as listed in the current version of DoDM 8140.03; and appropriate operating system environment certification for IA technical positions as required by DoDM 8140.03.
• Network Administrator: IAT 2 Certified or Bachelor's degree in Network/IT field.

Required Skills and Experience

Three (3) years related experience.

Required Citizenship and Clearance

• Must be a U.S. Citizen.
• Must pass Single Scope Background Investigation (SSBI).
• Must have an active DoD SECRET clearance and be willing to obtain TS/SCI clearance.

Benefits

• Competitive salaries.
• 401(k) plan with company match.
• Medical, dental, disability, and life insurance coverage.
• Tuition reimbursement.
• Paid time off and 11 paid holidays.

Equal Opportunity Employer

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We are proud to state that we do not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click to request accommodation. We E‑Verify all employees.