Network Administrator

Family Services; Green Bay (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings

Paid time off

Paid holidays

Professional development

Job summary

Family Services in Green Bay, WI is seeking a Network Administrator to maintain our network infrastructure, server environment, and core IT systems across multiple locations. This on-site role ensures secure, reliable technology services for staff and partners in a mission-driven nonprofit setting.

You will manage day-to-day operations of network hardware, VPN connectivity, Microsoft 365 services, and cybersecurity initiatives, supporting a diverse user base in a collaborative environment

Qualifications

• Education: Associate’s degree in computer science or information systems or equivalent work experience.
• Experience: 5–7+ years in IT infrastructure, ideally in healthcare, regulated environments, or nonprofit settings.
• Hands-on Windows Server, Active Directory, virtualization, 365 administration, VPN, security tools, and risk management.

Responsibilities

• Manage switches, firewalls, wireless access points, and network hardware across sites.
• Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and security settings.
• Support cybersecurity initiatives such as MFA, endpoint protection, email security, and vulnerability remediation.
• Provide advanced troubleshooting for escalated service desk issues.

Skills

Windows Server administration

Active Directory

Virtualization

Microsoft 365 administration

VPN technologies

Remote work support

Security frameworks

Risk management

Education

Associate’s degree in computer science or information systems

Tools

Fortinet

Cisco

HPE infrastructure

Job description

JOB REQUIREMENTS

Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We’re Hiring! We are seeking a Network Administrator to join our team. This full-time position is responsible for maintaining the organization’s network infrastructure, server environment, and core IT systems across multiple locations. This role ensures secure, reliable, and high-performing technology services for both onsite and remote staff. The administrator will manage day-to-day operations of network hardware, VPN connectivity, server/SAN infrastructure, and Microsoft 365 services, while also supporting ongoing cybersecurity efforts and infrastructure improvements. This is a fully on-site position located at our Downtown Green Bay location.

Key Responsibilities

• Manage, maintain, and troubleshoot switches, firewalls, wireless access points, and other network hardware across all sites.
• Support administration of Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Security/Compliance settings.
• Support cybersecurity initiatives such as MFA, endpoint protection, email security, and vulnerability remediation.
• Provide advanced troubleshooting Support For Escalated Issues From The Service Desk.

Qualifications

Education: Required: Associate’s degree in computer science, information systems, or equivalent work experience. Preferred: N/A

Experience: Required: 5-7+ years in IT infrastructure, ideally within a healthcare, highly regulated environment, or non-profit organization. Preferred: 5+ years experience with Fortinet, Cisco, HPE infrastructure hardware.

Skills and Competencies: Hands-on experience with Windows Server administration, AD, and virtualization. Familiarity with Microsoft 365 administration and related security tools. Experience supporting VPN technologies and remote work environments. Ability to prioritize tasks, troubleshoot independently, and communicate clearly with non-technical users. Familiarity with security frameworks and risk management methodologies required.

Why Join Us?

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care.

Family Services offers a comprehensive benefits package designed to support employees’ well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development. We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.