Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers.
The Opportunity
The Associate Network Administrator will support LAN, WAN, wireless, firewall, VPN, and Internet infrastructure while assisting with network monitoring, troubleshooting, equipment configuration, upgrades, and routine maintenance. The role will work with technologies such as Aruba networking and wireless, Palo Alto firewalls, network monitoring platforms, and other enterprise networking solutions.
Responsibilities will include responding to network-related incidents and service requests, troubleshooting connectivity and performance issues, assisting with network hardware and software upgrades, maintaining network documentation, and supporting established network security and configuration standards.
Essential Job Functions:
- Assist with the installation, configuration, administration, and maintenance of network infrastructure, including switches, wireless access points, firewalls, routers, and related network equipment.
- Monitor LAN, WAN, wireless, and Internet connectivity and respond to network availability and performance issues.
- Troubleshoot basic to intermediate network connectivity issues involving TCP/IP, DNS, DHCP, VLANs, routing, switching, VPNs, and wireless networks.
- Assist with the administration and troubleshooting of Aruba switching and wireless infrastructure.
- Support the administration and monitoring of Palo Alto Networks firewalls, including security policies, NAT rules, VPN connectivity, and traffic/log analysis.
- Perform routine network equipment configuration changes, firmware/software upgrades, patching, and device maintenance under established change-management procedures.
- Assist with network security activities, including device hardening, configuration reviews, vulnerability remediation, and implementation of security standards.
- Monitor network infrastructure using tools such as SolarWinds, PRTG, or similar network-monitoring platforms and investigate generated alerts.
- Perform network troubleshooting using tools such as ping, traceroute, packet captures, log analysis, and network monitoring systems.
- Support network connectivity requirements for servers, endpoints, printers, VoIP systems, security systems, and other enterprise technologies.
- Maintain configuration backups and assist with network equipment recovery and replacement procedures.
- Respond to network-related incidents and service requests escalated from the Service Desk.
- Assist with maintaining hardware/software inventories, licensing information, support contracts, and network equipment lifecycle information.
Qualifications
- High School Diploma or GED required. Associate or bachelor's degree preferred in Information Technology, Computer Science, Network Engineering, Cybersecurity, or a related technical field; equivalent technical training and experience may be considered.
- 1-3 years of experience supporting enterprise network infrastructure or a combination of relevant education, certifications, internships, and hands-on technical experience.
- Familiarity with enterprise switches, wireless access points, firewalls, and other network infrastructure.
- Experience or familiarity with Aruba switching and wireless technologies is preferred.
- Experience or familiarity with Palo Alto Networks firewalls, including security policies, NAT, VPNs, and traffic/log analysis, is preferred.
- Basic understanding of routing protocols and technologies such as OSPF and BGP.
- Familiarity with network monitoring and management platforms.
- Familiarity with common network troubleshooting tools and techniques, including ping, traceroute, packet capture, SNMP, and log analysis.
- Basic knowledge of Windows Server networking services, including DNS, DHCP, Active Directory, and RADIUS/NPS, is beneficial.
- Strong analytical and troubleshooting skills with the ability to identify, document, and elevate complex technical issues.
- Ability to work independently on assigned tasks while collaborating with senior Network Administrators and Network Engineers on more complex activities.
Additional Information
Williams International is a Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana, cocaine, PCP, amphetamines, opioids and alcohol as policy dictates.
Williams International is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, and protected veteran status.