NetSuite Administrator - Onsite Nonprofit IT Specialist

APM; Philadelphia (Philadelphia County); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Health Insurance through Independence

Vision and Dental Plans

Life Insurance

403B Retirement Plan

Flexible Spending Accounts

Employee Assistance Program

Public Service Loan Forgiveness

Voluntary Plans

Disabilities

Employee Referral Program

Paid Time Off

Paid Holidays

Job summary

APM, a nonprofit Organization in North Philadelphia, seeks a NetSuite Support professional to administer and enhance NetSuite, coordinating with finance, operations and IT to deliver reliable system solutions.

The role focuses on configuration, customization, training and user support, ensuring data integrity and process improvements across departments, while aligning with SOX controls and company policies. On-site in Philadelphia, salary $80,000, exempt, full-time.

Qualifications

• Bachelor's degree or equivalent years of experience or Certification in NetSuite required.
• 1 years' experience in NetSuite ERP implementations, business operations, systems development, and hands-on configuration.
• At least one full NetSuite implementation experience as NetSuite Lead Administrator desired.
• Previous experience working with business stakeholders / users in multiple areas and forming good working relationships with them.
• NetSuite configuration experience.
• NetSuite certification preferred.
• Experience working with controlled systems (SOX, 21 CFR Part 11 etc.) preferred.
• Ability to thrive in a demanding, dynamic, change-oriented, fast-paced environment requiring a high degree of deadline-driven productivity.
• Excellent organizational, interpersonal and teamwork skills.
• Strong NetSuite functional and configuration skills.
• Ability to work across several departments, and develop strong working relationships.
• Demonstrated learning agility to understand different business processes and different systems.
• Creative and analytical thinker with strong problem-solving skills. ? Work on multiple projects and prioritize multiple requests, while meeting deadlines.
• Identify upstream and downstream impact analysis through experience, systems, and processes.
• Excellent written and verbal communication skills.
• Ability to translate technical requirements into business-friendly terms. Ability to work in a team and collaborate with other technical and non-technical resources to achieve project and business objectives.

Responsibilities

• Plan, review and revise configurations and customizations of NetSuite to meet evolving needs of the business.
• Perform functional configuration and enhancements, system maintenance and business process testing for NetSuite including managing custom fields, forms, records, workflows, and user roles to support business requirements.
• Perform as a subject matter and solution expert for NetSuite.
• Work with users at all levels of the organization to solve data and technical issues.
• Support end-users with NetSuite related problems in a responsive and service-oriented manner.
• Identify options for potential solutions and assess them for both technical and business suitability, working closely with business partners in a consultative and collaborative manner.
• Liaise extensively with external service providers, consultants, NetSuite Advanced Customer Support (ACS) and internal stakeholders.
• Create and maintain documentation of the system and business processes and train end users as needed.
• Maintain up-to-date knowledge of NetSuite functionality, customization, and integration, and related technical and industry developments.
• Track and monitor all service requests, enhancement requests and projects
• Identify risks, conflicts, and dependencies within and across projects.
• Perform all activities in accordance with our policies, procedures, and processes, including IT and Accounting Controls.
• Other duties as assigned

Skills

NetSuite ERP

Stakeholder collaboration

SOX experience

Problem solving

Documentation

Education

Bachelor's degree or equivalent

Tools

NetSuite Lead Administrator

Job description

APM, a nonprofit Organization in North Philadelphia, seeks a NetSuite Support professional to administer and enhance NetSuite, coordinating with finance, operations and IT to deliver reliable system solutions.

The role focuses on configuration, customization, training and user support, ensuring data integrity and process improvements across departments, while aligning with SOX controls and company policies. On-site in Philadelphia, salary $80,000, exempt, full-time.