Neonatal Milk Technician

Regional One Health; Memphis (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Regional One Health seeks a Neonatal Milk Technician to manage the safe receipt, storage, preparation and delivery of human milk and specialized formulas in the NICU. You will verify orders in the EMR, prepare ingredients aseptically, label milk accurately and ensure proper storage and transport to designated locations.

You will monitor inventory and temperatures, maintain a sanitary lab, document activities and collaborate with nurses, dietitians and care team to coordinate daily operations and

Responsibilities

• Retrieves, reviews and verifies patient, human milk and/or formula orders via EMR; orders may include mom's own milk, donor milk, and neonatal formulas.
• Calculates milk/formula additives and mixes ingredients using aseptic technique per provider orders.
• Ensures milk labeling is complete and up-to-date; provides labels for milk deposits and places milk in proper refrigerator or freezer bin.
• Delivers prepared human milk and/or formula to designated location accurately and promptly.
• Monitors inventory of patient milk deposits; checks expiration and discards per protocol.
• Ensures refrigerators/freezers in the NICU stay within required temperature ranges and alerts staff if not.
• Maintains a clean, sanitary, safe, and organized milk lab; performs cleaning and disinfection per standards.
• Keeps milk prep area organized with supplies; manages ordering, receiving and stocking of related items.
• Documents in accordance with policies and compliance requirements.
• Prepares and maintains required administrative records, reports and files.
• Maintains patient medical records and logs; uses computer systems to enter and retrieve data.
• Interacts with patients and colleagues in a courteous, responsive manner in line with Brand Promise.
• Collaborates with the dietitians and care team regarding orders, mixing, storage and administration.
• Adheres to department and organizational policies, safety, quality and infection control standards.
• Assists in care and maintenance of department equipment and supplies.
• Provides coverage for relief and absences across shifts, weekends and holidays.

Job description

The Neonatal Milk Technician is responsible for the safe receipt, storage, preparation, delivery and management of human milk and specialized enteral formulas as ordered in the electronic medical record (EMR). The Milk Technician adheres to preparation techniques in accordance with all sanitation regulations and standards established by regulating agencies and the medical center, including all policies and procedures.

What You Will Do

• Retrieves, reviews and verifies patient, human milk and/or formula orders via electronic medical record (EMR). These include and are not limited to fresh/frozen mom's own human milk, donor human milk and neonatal formulas. Clarifies orders with the patient care team as necessary.
• Accurately calculates human milk/formula additives and mixes ingredients according to provider orders using aseptic technique.
• Ensures labeling of milk is complete and up-to-date per policy using electronic scanning system. Provides patients with labels for milk deposits and after the parent places the label on the bottle, the technician ensures that the milk is collected and properly placed in the appropriate refrigerator or freezer bin.
• Delivers prepared human milk and/or formula to the designated location in an accurate and timely manner.
• Monitors inventory of patient specific milk deposits. Reviews milk daily for expiration and discards according to an established protocol.
• Ensures that refrigerators are functioning within appropriate temperature ranges. Monitors temperature and function of each freezer and refrigerator in the neonatal intensive care unit for correct range and notify clinical staff if temperature falls outside of specified range.
• Maintains a clean, sanitary, safe, and orderly formula/human milk lab. Ensures department standards are met and all cleaning, sanitizing, and disinfecting activities of storage areas, preparation areas and equipment are conducted.
• Maintains an organized milk prep area with proper supplies to include the ordering, receiving and stocking of all related items, ensuring that products are compliant with all current codes and are acceptable for use.
• Performs documentation in accordance with policies and procedures and in compliance with federal, state, and local health regulations.
• Prepares and maintains required records, reports and files for administrative and compliance purposes.
• Maintains patient medical records and logs.
• Utilizes computer systems to enter and retrieve data.
• Interacts and communicates with patients and colleagues in a customer responsive and courteous manner in compliance with Brand Promise promoting patient/customer satisfaction. Collaborates with patient care team as well as the dietitians to coordinate and implement daily activities and regarding concerns related to human milk and/or formula orders, mixing ingredients, storage, and administration.
• Adheres to established departmental and organizational policies, compliance/quality improvement, safety, environment and infection control standards.
• Assists in care and maintenance of department equipment and supplies.
• Provides coverage for relief and absences as required covering various shifts, weekends, and holidays.