Neighborhood Services Technician

Venterra Realty; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Performance bonus

Health benefits

401k matching

Paid vacation

Educational assistance

Volunteer time off

BenefitHub discounts

Job summary

Venterra Realty in Houston is seeking a Roving Neighborhood Services Technician to prepare vacant apartments by performing repairs, cleaning, and ensuring features work per the Total Quality Make Ready program.

The role involves intermediate level plumbing, electrical, appliance and HVAC tasks, supporting the maintenance team, and traveling daily within a 25-mile radius to assigned communities. EPA certification preferred, on-call rotation possible.

Qualifications

• EPA certification preferred.
• Prior make-ready or maintenance experience required or preferred.
• Venterra certification of intermediate level plumbing, electrical, appliance and HVAC skills.
• Ability to prioritize and manage multiple unit turns efficiently.
• Clean motor vehicle record and flexible on-call schedule.

Responsibilities

• Prepare vacant apartments for new residents by completing repairs, cleaning, and ensuring all features are in working order per the TQMR program.
• Perform intermediate maintenance tasks including light fixture replacements, minor plumbing, appliance checks, HVAC PM and drywall patching.
• Assist with painting, carpet cleaning, and exterior touch-ups to meet market-ready standards.
• Maintain inventory, report supply needs, and support the maintenance team with work orders and groundskeeping as needed.
• Maintain cleanliness and curb appeal of the property, including grounds, parking lots, breezeways, amenities, and common areas.
• Work independently while following company standards and maintain a commitment to resident satisfaction.
• Provide emergency and on-call maintenance support as needed.
• Travel daily to assigned communities within a 25-mile radius.

Skills

EPA certification

Maintenance experience

Intermediate plumbing

Electrical work

Job description

Role

Roving Neighborhood Services Technician

Reports To

Multisite Make Ready Coordinator

Location

Houston, Texas Region

The Opportunity

The Roving Neighborhood Services Technician prepares vacant apartment homes for new residents by completing repairs, installations, and inspections. This role ensures all units meet company standards by addressing maintenance needs and supporting the maintenance team as needed. Their work directly impacts resident satisfaction and property appeal. This role is differentiated by an internal Venterra certified intermediate level of plumbing, electrical, appliance and HVAC skills.

Key Job Responsibilities

• Prepare vacant apartments for new residents by completing repairs, cleaning, and ensuring all features are in working order per our Total Quality Make Ready (TQMR) program.
• Perform intermediate level maintenance tasks, including light fixture replacements, minor plumbing repairs, appliance checks, HVAC PM and drywall patching.
• Assist with painting, carpet cleaning, and exterior touch-ups to meet market-ready standards.
• Maintain inventory, report supply needs, and support the maintenance team with work orders and groundskeeping as needed.
• Maintain the cleanliness and curb appeal of the property, including grounds, parking lots, breezeways, amenities, and common areas.
• Work independently while following company standards, demonstrating attention to detail, and maintaining a commitment to resident satisfaction.
• Provide emergency and on-call maintenance support as needed.
• Support the team with other duties as needed to maintain resident satisfaction and property standards.
• In this role, you will travel daily to one of the assigned communities within your region. This will typically not exceed a 25-mile radius of the designated primary location.

Candidate Profile

• EPA certification preferred.
• Prior experience in make-ready, maintenance, or related field.
• Venterra certification of intermediate level plumbing, electrical, appliance and HVAC skills.
• Ability to prioritize and manage multiple unit turns efficiently.
• Strong attention to detail and proactive approach to maintaining company standards.
• Ability to work flexible schedules, including participation in an on-call rotation.
• Clean Motor Vehicle Record required.
• Lifting/carrying (supplies, equipment, etc.):
• Over 75 lbs. Rare need.
• 25-75 lbs. Occasional need.
• 1-25 lbs. Constant need.

Benefits

• Competitive Base Salary and performance bonus.
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
• Educational Assistance / Reimbursement to support your drive to learn.
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
• Access to thousands of employee discounts with BenefitHub.

Company Overview

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award-winning company culture at Venterra.com. Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.” Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.