Neighborhood Engagement Consultant

Suvida Healthcare LLC; Tucson (AZ); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive Pay

Free Mental Health & Life Coaching

Holiday Time Off with Pay

Paid Community Service Day

Paid Parental/Family Leave

Generous PTO

401k with Company Match

Job summary

Suvida Healthcare LLC is seeking a Neighborhood Engagement Consultant to develop relationships with local organizations and individuals, accelerate patient acquisition, and guide prospective patients through the Suvida care model from education to first appointment. The role blends office, field, and community-based activity to engage Hispanic seniors in a culturally tailored primary care program.

You will educate clients and families, coordinate with brokers and community centers, and utilize

Qualifications

• Bilingual, English and Spanish required.
• Excellent verbal and written communication skills.
• Strong interpersonal and negotiation abilities.
• Excellent organizational skills with multiple priorities.
• 3+ years in marketing, sales, or neighborhood engagement.
• Healthcare industry experience preferred but not required.

Responsibilities

• Grow membership for the Neighborhood Center primary care team by educating potential patients.
• Build relationships with seniors, businesses, and community partners to generate leads.
• Aim to meet enrollment and growth targets set by management.
• Educate families at homes, places of worship, workplaces and senior centers.
• Collaborate with brokers, payers, and community partners for marketing initiatives.
• Document interactions in CRM and manage patient leads through enrollment.

Skills

Bilingual (English/Spanish)

Communication skills

Interpersonal skills

Organizational skills

Travel readiness

Driver's license

Education

High School Diploma or equivalent

Job description

About this position

Who We Are

At Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.

Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos , to help achieve our Higher Purpose?

What Makes Us Unique

We are an empowered primary care team, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve.

How We Work

Our Culture & Core Beliefs

• Earn Trust
• Building Relationships
• Creating Joy
• Doing Right
• Improving Every Day
• Moving Forward
• Competitive Pay
• Free Mental Health & Life Coaching for Team Members and their Dependents
• Holiday Time Off with Pay
• Paid Community Service Day
• Paid Parental/Family Leave
• Generous Paid Time Off (PTO)
• 401k Retirement Plan with Company Match
• And much more....

What You’ll Do

Position Summary

TheNeighborhood EngagementConsultant(NEC) reports to theCEOandis responsible fordeveloping relationships with key local organizations, businesses, and individuals within their assigned neighborhood to accelerate patient acquisition opportunities. TheNECwill also identify and meet with prospective new patients and their families to introduce them to theSuvidamodel, as well as guide them from initial education onSuvidathrough their first scheduled appointment.Essential responsibilities consist of butare notall inclusive:

Responsibilities

• Serves as the growth engine for theSuvidaNeighborhood Center primary care team. Drives new member growth by educating potential patients on our value proposition and healthcare model.
• Builds and sustains relationships with seniors and businesses in our neighborhoods to generate new lead opportunities year-round.
• Accountable for achieving designated monthly, quarterly, and annual enrollment and growth targets, as articulated by management.
• Meets with potential new patients and their families in their homes, place of worship, workplace, community senior centers or residential communities to educate on theSuvidamodel and value proposition.
• Cultivates collaborative relationships with insurance brokers, social workers and social service providers, and senior centers to ensureSuvidais top-of-mind when working with Hispanic senior patients in need of a primary care provider. Engages community officials, businesses, and senior outreach programs to collaborate on joint marketing initiatives that contribute to new patient growth.
• Equips broker, local payer, and community-based partners with comprehensive training and educational collateral to educate potential new patients and their families of the benefits of theSuvidacomprehensive care model on behalf ofSuvida.
• Maintains relationships with the clinical and operations teams at the Neighborhood Center to better work as a team in the community
• Utilizes available marketing and sales tools tooptimizenew patient growth. Houses updated prospective patient (client) information inSuvida’schosen Client Relationship Management tool. Systematically documents prospective patient interactions in CRM tool to effectively manage new patient leads through enrollment.
• Leverages CRM tool toensure no lead is left untouched. Works to revive dormant leads through fresh outreach.
• Createsoutreach materials andrecruits’participants for webinars, listening sessions, key informant interviews, etc.
• Collaborates with Center Marketing & Events Coordinator to plan and execute local events within the community. Invites insurance agents and/or brokers to community events to drive patientassignmenttoSuvidaNeighborhood Centers.
• Consistentlyengagesand nurturesrelationships withacquiredpatients throughout their tenure withSuvidato positivelyimpactretention. Helps address and resolve customer issues.
• Performs other related duties as assigned. What NEC’sdo AsanSuvidaHealthcare Neighborhood Engagement Consultant,you’llapply yourcompassionate sales and marketing experienceto attract and generate newpatients to ourstate-of-the-arthealthcare facilities in the community.This is a perfect role for someone seeking a sales career without having to work in a traditional office.Working a hybrid role of office, field, and remotewithinthe communityresidence.

What You’ll Bring

Knowledge, Skills, and Abilities

• Bilingual,English andSpanish,required.
• Excellent verbal and written communication skills.
• Stronginterpersonal skills with good negotiation tactics.
• Exceptional organizational skills and able to manage several priorities in a fast-paced environment.
• 3+ years related experience (e.g., marketing, sales,Neighborhood Engagement).
• Healthcareindustry preferred but notrequired.
• Ability and willingness to travel locally and regionally; much of the work is conducted off Neighborhood Center premises.
• An active driver's license preferred.

Education, Experience, Licensure, or Certification Requirements

• High School Diploma orequivalent

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any typewithregard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.