NE PATIENT SERVICES SUPERVISOR

Compass Group USA; Overland Park (KS); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Commuter Benefits

Retirement Plan

Job summary

Morrison Healthcare is hiring for a NE Patient Services Supervisor in Overland Park, KS, to oversee the Food & Nutrition Services Department operations. The role emphasizes patient meal assembly, delivery, and satisfaction within a supportive healthcare setting.

Required is supervisory experience with strong communication and MS Office skills; ServSafe is preferred. The position offers full-time hours with evenings included up to 8:30 pm and competitive pay.

Qualifications

• 2 years of food service experience
• Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Supervisory, leadership, management and coaching skills
• Communication skills both written and verbal, and ability to communicate with management, client, customer and associate levels
• Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet
• ServSafe Certification, preferred

Responsibilities

• Assists in overseeing all food service activities related to patient meal assembly and delivery
• Ensures patient and client satisfaction meets or exceeds stated expectations
• Provides alternatives to menu as allowed on prescribed diet
• Collaborates with nursing staff on evaluation of patient meal selection, tray completion, tray delivery and tray retrieval process
• Resolves patient concerns or complaints immediately and/or via escalation
• Performs other duties as assigned

Skills

Supervisory

Leadership

Management

Coaching

Communication

MS Office

ServSafe

Tools

MS Office

Job description

Select how often (in days) to receive an alert:

• We are hiring immediately for a full time NE PATIENT SERVICES SUPERVISOR position.
• Location: Children's Mercy Kansas - 5808 West 110th Street, Overland Park, KS 66211. Note: online applications accepted only.
• Schedule: Full time schedule. Days and hours may vary; evenings are included up to 8:30 pm. More details upon interview.
• Requirement: Previous supervisory experience required.
• Pay Range: $21.50per hour to$26.50per hour.

Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

In this role, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department.

• Assists in overseeing all food service activities related to patient meal assembly and delivery
• Ensures patient and client satisfaction meets or exceeds stated expectations
• Provides alternatives to menu as allowed on prescribed diet
• Collaborates with nursing staff on evaluation of patient meal selection, tray completion, tray delivery and tray retrieval process
• Resolves patient concerns or complaints immediately and/or via escalation
• Performs other duties as assigned

Qualifications:

• 2 years of food service experience
• Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Supervisory, leadership, management and coaching skills
• Communication skills both written and verbal, and ability to communicate with management, client, customer and associate levels
• Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet
• ServSafe Certification, preferred

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positionsare offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offerthe following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Morrison Healthcare maintains a drug-free workplace.