NE PATIENT SERVICES SUPERVISOR

Compass Healthcare; Overland Park (KS); On-site; USD 29,618 - 36,506; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Job summary

A leading healthcare provider is seeking a NE Patient Services Supervisor for full-time work in Overland Park, Kansas. The role involves overseeing food service activities, ensuring patient satisfaction, and collaborating with nursing staff. Candidates must have at least 2 years of food service experience, supervisory skills, and strong communication abilities. This position offers a pay range of $21.50 to $26.50 per hour and includes various benefits such as health insurance and retirement plans.

Qualifications

• Minimum of 2 years of food service experience.
• Strong written and verbal communication skills.
• ServSafe Certification is preferred.

Responsibilities

• Oversee food service activities related to patient meal assembly and delivery.
• Ensure patient satisfaction meets expectations.
• Collaborate with nursing staff on patient meal evaluation.

Skills

Food service experience

Supervisory skills

Communication skills

Computer skills

Tools

Microsoft Office

Job description

Position Overview

• Title: NE Patient Services Supervisor (Full Time)
• Location: Children's Mercy Kansas – 5808 West 110th Street, Overland Park, KS 66211 (online applications only)
• Schedule: Full time; days and hours may vary; evenings up to 8:30 pm (details during interview)
• Pay: $21.50 – $26.50 per hour
• Requirement: Previous supervisory experience
• Hiring: Immediate

Morrison Healthcare is a member of Compass Group. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Job Summary

In this role you will assist in the successful operation and customer service of the Food & Nutrition Services Department.

Key Responsibilities

• Assist in overseeing all food service activities related to patient meal assembly and delivery.
• Ensure patient and client satisfaction meets or exceeds stated expectations.
• Provide alternatives to menu as allowed on prescribed diet.
• Collaborate with nursing staff on evaluation of patient meal selection, tray completion, tray delivery and tray retrieval process.
• Resolve patient concerns or complaints immediately and/or via escalation.
• Perform other duties as assigned.

Qualifications

• 2 years of food service experience.
• Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls and presentation.
• Supervisory, leadership, management and coaching skills.
• Strong written and verbal communication skills, and the ability to communicate with management, client, customer and associate levels.
• Computer skills and knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) and internet.
• ServSafe Certification is preferred.

Benefits

• Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program.
• Full‑time associates also receive Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Additional Information

Associates may also be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state and local laws. For positions in Washington State, Maryland, or to be performed remotely, pay‑transparency information can be accessed at https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf.

Applications are accepted on an ongoing basis. The application deadline is until all openings are filled for this position. If an applicant is declined because the position has been filled, they may still be considered for future opportunities and are welcome to reapply.

Morrison Healthcare maintains a drug‑free workplace.