NCR NASAMS - Field Service Representative (FSR) -DC

Prattwhitney; El Paso (TX); On-site; USD 87,000 - 165,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401(k) match

Flexible spending accounts

Job summary

Raytheon is seeking a Field Service Representative to provide maintenance and sustainment support for NASAMS in the National Capitol Region. Responsibilities include checkout, operation, troubleshooting, repair, testing, and modification to components, plus materials handling and site setup.

The ideal candidate has leadership qualities, can coordinate with military customers, and is flexible to changing environments.

Qualifications

• Accomplished interpersonal skills and consummate team player.
• Ability to understand technical manuals, drawings, wiring diagrams and schematics for the purpose of isolating and correcting malfunctions.
• Participate in a rotational "on call" schedule and respond to emergencies whenever needed.
• Polished written and verbal skills, and professional demeanor.
• Independent Self-Starter and able to work reliably without supervision.
• Must have the ability to lift and carry a minimum of 50 pounds and perform work outdoors in all weather conditions.
• Understand primary cybersecurity policy information including DoDI 8510.01 Risk Management Framework.
• Must have an active U.S. driver's license.

Responsibilities

• Provide maintenance and sustainment support for NASAMS in the NCR.
• Check out, operation, troubleshooting, repair, testing and modification to components of the system.
• Manage movement and accountability of materials, equipment and tools, set up worksites, and maintain records.

Skills

Interpersonal skills

Manuals & schematics understanding

On-call readiness

Written & verbal communication

Self-starter

Lifting 50 lbs

Cybersecurity policy knowledge

CDL Class B

Active DoD clearance

Education

Bachelor's degree in related field

10 years related experience without a degree

Job description

Date Posted: 2026-08-18 Country: United States of America Location: US-TX-EL PASO-M2 ~ 7201 Montana Ave ~ BLDG M2 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggress ion. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

What You Will Do:

In this role, Field Service Representative (FSR) will use his/her in-depth knowledge and field experience to provide maintenance and sustainment support for National Advanced Surface to Air Missile System (NASAMS) in the National Capitol Region (NCR) and is primarily responsible for check out, operation, troubleshooting, repair, testing, and modification to components of the system. The daily responsibilities of the FSR include the movement and accountability of materials, equipment and tools, work site set up, and record keeping within prescribed policies and procedures. The ideal candidate will have broad experience, a track record of reliability, adaptability & ingenuity, and a desire for a rewarding and challenging assignment. The FSR shall possess leadership qualities to enhance the required close coordination, either as an individual (stand-alone) or as a team member, with cognizant military customers to ensure support is provided in a professional, timely and efficient manner. The individual shall be flexible to adapt to constantly changing environments and be responsive to the customer’s maintenance support requirements. Individual shall be capable of providing support and engineering assistance at all maintenance echelons (organizational, intermediate and depot/factory). Travel CONUS (10%) travel is required, International (<10%) is possible.

Qualifications you must have:

• Accomplished interpersonal skills and consummate team player.
• Ability to understand technical manuals, drawings, wiring diagrams and schematics for the purpose of isolating and correcting malfunctions.
• Participate in a rotational "on call" schedule and respond to emergencies whenever needed.
• Polished written and verbal skills, and professional demeanor.
• Independent Self-Starter and able to work reliably without supervision.
• Must have the ability to lift and carry a minimum of 50 pounds and perform work outdoors in all weather conditions.
• Understand primary cybersecurity policy information including DoDI 8510.01 Risk Management Framework Help ensure Cyber policies are enforced and support leadership reviews
• Must have an active U.S. driver's license

Qualifications we prefer:

• Minimum of 5 years with military power generation, electronics technician, weapons, radar, launcher, communication, or fire control systems. (Specifically: NASAMS, SLARAAM/AMRAAM, HAWK, PATRIOT, THAAD, Sentinel or Firefinder Radar Systems,) Examples of Military jobs but not limited to 94S,14E/T/S/G/J, 12P, Navy Electronics Technicians, Electrical Power Production, and Utilities.

Qualifications You Must Have

• DoD 8570 IAT II (e.g. CompTIA Security+) prior to starting or obtain within six months of hire date.
• Commercial Driver’s License (CDL of at least Class B with Air Brakes and Manual Transmission) prior to starting or obtain within six months of hire date.
• Active and transferable U.S. government issued security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Requires advanced knowledge of work area typically obtained through advanced education combined with experience.
• May have practical knowledge of project management.
• Practical to substantial knowledge of RTX projects, programs, or systems with the ability to make enhancements and leverage in daily work.

Required Education:

Bachelor's degree in related field and at least 5 years of related experience. Experience can be substituted for educational requirements. Must have at least 10 years of related experience without a degree.

What We Offer:

We offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

• parental (including paternal) leave
• flexible work schedules
• achievement awards
• educational assistance
• child/adult backup care
• career development and recognition programs

• medical
• dental
• vision
• life insurance
• short-term disability
• long-term disability
• 401(k) match
• flexible spending accounts
• flexible work schedules
• employee assistance program
• Employee Scholar Program
• parental leave
• paid time off
• holidays

Additional Information:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products #Patriot As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.