NC-TOPPS Engagement & Compliance Specialist

Austin Community College; North Carolina; Remote; USD 35,000 - 42,000; Full time

Job summary

An established industry player seeks a dedicated NC-TOPPS Engagement & Compliance Specialist to join their team. This role offers a unique opportunity to provide essential administrative support within a dynamic environment focused on empowering individuals and families in the community. You will be responsible for handling sensitive information, generating reports, and assisting provider agencies, all while enjoying the flexibility of remote work. With a strong commitment to employee well-being and a culture of inclusivity, this position is ideal for someone looking to make a meaningful impact while enjoying competitive benefits and work-life balance.

Benefits

Health Insurance - no premium for employee coverage

Flexible Spending Accounts

Paid Time Off (PTO) of 24 days

12 paid holidays

401k with 5% employer match

Public Service Loan Forgiveness Qualifying Employer

Qualifications

• Minimum of one year clerical experience or equivalent education/experience.
• Prefer experience in assisting a senior executive and four years clerical experience.

Responsibilities

• Provide administrative support to the Network Auditing department.
• Handle sensitive and confidential information with discretion.

Skills

Clerical Skills

Discretion and Professionalism

Technical Assistance

Report Generation

Microsoft Excel

Education

High School / GED

Tools

ADP

Job description

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NC-TOPPS Engagement & Compliance Specialist

Working Title: NC-TOPPS Engagement & Compliance Specialist

FLSA Status: Non-exempt

Posting Salary Range: $35,646 - $41,375

Office Location: Remote in Trillium’s catchment area. See location information below.

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For:

Trillium is seeking someone who can provide administrative support to our Network Auditing department. The NC-TOPPS Engagement and Compliance Specialist is delegated significant responsibility for various administrative functions to the Network Department that extends to the entire scope of operational activities.

On a typical day, you might:

• Provide administrative, clerical, or custodial oversight or action to resolve day-to-day issues.
• Handle and process sensitive, complex, and confidential information with discretion and professionalism.
• Provide ongoing support and assistance to provider agencies.
• Provide NC-TOPPS technical assistance.
• Generate reports in the NC-TOPPS system.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Typical working hours are 8:30 am - 5 pm.
• A remote work option available for most positions.
• Health Insurance - no premium for employee coverage.
• Flexible Spending Accounts.
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within the first year of employment.
• 401k with 5% employer match & immediate vesting.
• Public Service Loan Forgiveness Qualifying Employer.

Qualifications:

Education: High School / GED

Experience:

• Minimum of one (1) year clerical experience OR
• Equivalent combination of education/experience.

Preferred Experience: Prefer experience in assisting a senior executive and four (4) years’ clerical and office management experience in the MH/SU/IDD field. Prefer intermediate to advanced skill level experience with Microsoft Excel.

License/Certification: None required.

Must have a valid driver’s license.

Location: Must reside in Trillium’s Catchment Area.

Deadline for application: Thursday, February 6, 2025, at 11:59 pm.

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including:

• Employer Name
• Dates of service (month & year)
• Average number of hours worked per week
• Essential duties of the job as related to the position you’re applying for
• Education
• Degree type
• Date degree was awarded
• Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.