NC START Assistant Director / Eastern NC

RHA Health Services, LLC; North Carolina; Hybrid; USD 68,000 - 83,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) retirement savings

Job summary

RHA Health Services, LLC in North Carolina seeks an NC START Assistant Director to provide clinical and programmatic oversight for START teams across an Eastern NC region. The role includes on-call crisis consultation, supervision of Qualified Professionals, and regional operational leadership to maintain service quality.

Minimum qualifications include a Bachelor’s in a relevant field with experience, or a Master’s degree with relevant experience; licensure/registration as required by the

Qualifications

• Bachelor-level education with experience serving the specified populations.
• Master’s or bachelor’s in human services with appropriate experience.
• Licensure or registration as required by governing board.

Responsibilities

• Serve as primary team leader supporting individuals with IDD and Mental Health.
• Coordinate referrals and waitlist for START.
• Supervise employees and ensure program procedures are followed.
• Assist Regional Director in staffing transitions and budget oversight.
• Promote team harmony and alignment with site objectives.
• Ensure face-to-face interventions outside the facility when required.

Skills

Therapeutic communication

Behavioral interviewing

Leadership and supervision

On-call consultation

Education

Bachelor Degree (Non-Human Services)

Bachelor Degree (Human Services)

Master’s Degree or higher

Job description

We are hiring for: NC START Assistant Director / Eastern NC Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides clinical and programmatic oversight and supervision to Qualified Professional, Team leaders, who are providing behavioral health services on regional basis. Provides on-call and first responder consultation in the event of consumer crisis. Assists in the evaluation of high risk behaviors on an emergent and routine basis. Relies on extensive expertise, knowledge, experience, and judgment to supervise the clinical operations of a unit or a region.

NC START Assistant Director, Eastern NC, office and remote work combination Salary: $75,000.00/Annually

Education: Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR Master’s Degree or Higher & 1+ years full-time experience with population served.

License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.

Definitions: Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.

Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child.

Job Responsibilities

• Serve as the primary team leader supporting individuals with IDD and Mental Health challenges enrolled in START.
• Coordinates and monitors the referrals and waitlist for START.
• Works closely with other paraprofessional and clinical/professional staff to maintain communication and provide feedback and, standardize procedures.
• Provides clinical or administrative supervision to all employees under your supervision.
• Assists the Regional Director in ensuring that whenever necessary the appropriate transition to another level/type of care for the person supported is sought after appropriate staffing with the Regional Clinical Coordinator.
• Assists the Regional Director in providing leadership to employees by promoting harmony among co-workers and clearly reinforcing company and site office objectives and strategies.
• Monitors and ensures interventions are performed face-to-face outside the facility, and that each person supported receives required number of contacts per service definition.
• Actively participates in financial maintenance, budget monitoring, and budget creation and plans of corrective action to improve unit performance and meet targets.
• Assists in the resolution of complaints/issuers and serves as role model employees, visitors, the general public and individuals being serves.
• Excellent communicator and listener with strong therapeutic skills who works well as part of an interdisciplinary team and runs open and productive therapy sessions.
• Excels at behavioral interviewing techniques to uncover service user needs and be able to anticipate these needs.

Pre-Employment Screening

• Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

Equal Employment Opportunity Statement

RHA is an equal opportunity employer.

In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances.

If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives.

RHA Health Services – Where Compassion Meets Career.