NBS - Product Manager

Nelnet, Inc.; Lincoln (NE); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision

401K & student loan repayment

Tuition reimbursement

Job summary

Nelnet, Inc. is seeking a Product Manager to discover and validate market problems, define 1-3 year product visions, and collaborate with owners and development teams to deliver results. The role emphasizes market analysis, pricing strategy, and performance monitoring.

The position supports a hybrid work model and involves mentoring teammates while driving value for education customers and Nelnet’s partnerships.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of related experience or existing product knowledge.
• Ability to prioritize and manage multiple concurrent projects.
• Flexibility to adapt quickly to new requirements, situations, programs and services.
• Customer focused, team player.
• Good time management and organizational skills.
• Strong written and oral communication skills.
• Strong problem solving skills.
• Demonstrated respect, collaboration, and pride in ownership.
• Ability to adapt to change.
• Focus on delivering value.

Responsibilities

• Develops industry relationships to identify market opportunities, define market problems, and advance Nelnet as a thought leader.
• Identifies and socializes competitive advantages and market growth opportunities.
• Develops 1-3 year product vision and works with Product Owners to ensure the product backlog supports this vision.
• Conducts win/loss analysis to determine areas of opportunity and improvement.
• Monitors and analyzes key performance indicators to determine product performance and effectiveness.
• Manages ROI models and refines periodically to improve our ability to predict product growth.
• Researches market pricing and recommends pricing strategies based on competitive strengths and market positioning.
• Acts as a mentor to other team members and provides expertise in security.

Skills

Prioritization

Multi-project management

Adaptability

Customer focus

Team collaboration

Time management

Written & verbal communication

Problem solving

Ownership & collaboration

Delivering value

Education

Bachelor’s degree or equivalent experience

Job description

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

The Product Manager discovers and validates market problems, identifies new business opportunities, and measures and manages product performance. This position also develops strategic vision and product roadmaps with executive stakeholders, and works with product owners and development teams to deliver exceptional results. The Product Manager focuses on developing skills and abilities under the guidance of both management and more experienced Product Manager II positions.

This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates within 30 miles of an office to work remotely for part of the week, while also fostering collaboration and team connection through in‑office presence.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

JOB RESPONSIBILITIES:

• Develops industry relationships to identify market opportunities, define market problems, and advance Nelnet as a thought leader.
• Identifies and socializes competitive advantages and market growth opportunities.
• Develops 1-3 year product vision and works with Product Owners to ensure the product backlog supports this vision.
• Conducts win/loss analysis to determine areas of opportunity and improvement.
• Monitors and analyzes key performance indicators to determine product performance and effectiveness.
• Manages ROI models and refines periodically to improve our ability to predict product growth.
• Researches market pricing and recommends pricing strategies based on competitive strengths and market positioning.
• Acts as a mentor to other team members and provides expertise in security.

EDUCATION:

• Bachelor’s degree or equivalent experience.

EXPERIENCE:

• 2+ years of related experience or existing product knowledge.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• Ability to prioritize and manage multiple concurrent projects.
• Flexibility to adapt quickly to new requirements, situations, programs and services.
• Customer focused, team player.
• Good time management and organizational skills.
• Strong written and oral communication skills.
• Strong problem solving skills.
• Demonstrated respect, collaboration, and pride in ownership.
• Ability to adapt to change.
• Focus on delivering value.

Compensation range for this position is -$90,000 - $110,000 annually, depending on experience.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance‑based incentive pay, short- and long‑term disability, and a robust wellness program.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed.

As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [e-mail].

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre‑Use Notice: Automated Tools in Hiring.

We may know Nelnet as the nation's largest student loan servicer - but we do more than that. A lot more. We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K‑12 and higher education expert (and that’s just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.

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