Navigator II

Community Bridges; Mesa (AZ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Generous PTO

Medical coverage

Dental coverage

Vision coverage

Disability insurance

Life insurance

Supplemental plans

Hospital indemnity

Critical Illness

Pet Insurance

Dependent Care Savings

Health Savings

401K matching

Wellness programs

Tuition reimbursement

Scholarships

Incentives

Competitive pay

Job summary

Community Bridges is seeking a Navigator II to support clients by identifying barriers, connecting them with services, and coordinating wrap-around supports. The role emphasizes outreach, engagement, and ongoing case management within a multidisciplinary team.

You will document interactions in line with AAC, ADHS/DBHS, CARF, and internal policies while mapping the best next steps for each individual to achieve sustained success.

Qualifications

• High school diploma or GED is required; Associate degree in Behavioral Health preferred but not required.
• Minimum of six months of recovery from substance use and/or mental health disorders required.
• 1-3 years of full-time Health Care related work experience where exposure to both behavioral and medical crisis situations is preferred but not required.
• 1-3 years of substance abuse/mental health recovery-oriented service is preferred but not required.
• Minimum of ninety (90) days experience in a Navigator or Peer Support Specialist role required.
• Current Driver’s License (Valid and in good standing).
• Clear 39-month Motor Vehicle Record.
• Arizona Fingerprint Clearance card (program specific).

Responsibilities

• Enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources.
• Map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success.
• Work with a multi-disciplinary team of internal and external stakeholders.
• Document and track required patient interactions according to AAC, ADHS/DBHS, CARF, Community Bridges Policies and Procedures.

Job description

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Navigator II

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The Navigator II’s primary role is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator II will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator II will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator II is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator II will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.

Skills/Requirements:

• Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred but not required of this position.
• Minimum of six months of recovery from substance use and/or mental health disorders required.
• 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
• 1-3 years of substance abuse/mental health recovery-oriented service is preferred but not required.
• Minimum of ninety (90) days experience in a Navigator or Peer Support Specialist role required.
• Current Driver’s License (Valid and in good standing).
• Clear 39-month Motor Vehicle Record.
• Arizona Fingerprint Clearance card (program specific).

CBI Offers an excellent benefits package!

• Generous PTO accrual (5 weeks!),
• Medical, Dental, Vision, Disability, Life, Supplemental plans
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Competitive pay rates

CBI is growing and expanding our services!

• We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
• *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

• We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our Facilities.

Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. #INDHP

CBI Offers an excellent benefits package!

• Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!