Natural Living Department Manager

Rosauers Supermarkets Inc.; Pullman (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Health plan

401k + company match

Paid time off

Life Insurance

Life Flight Insurance

Pet Insurance

Employee Discounts

Scholarship Opportunities

Leadership Training

Relocations and Transfers

Employee Assistance Program

Job summary

Rosauers Supermarkets is seeking a dedicated team member to enhance the in-store experience. You will greet customers, assist with product location, and listen to shoppers to meet needs.

Build vendor relationships, manage product orders and displays, and help lead department staff to achieve budgetary goals. This role emphasizes customer satisfaction, collaborative operations with the store team, and ongoing merchandising improvements.

Qualifications

• Experience in a similar retail role.
• Enthusiastic and passionate about your work.
• Dedicated to exceeding customer expectations.

Responsibilities

• Create an enjoyable shopping experience for customers.
• Welcome customers when entering or leaving.
• Listen to customers to understand needs.
• Assist customers with locating products and provide service.
• Maintain positive relationships with vendors.
• Order and display products; rotate daily.
• Verify billing, record deliveries, and report discrepancies.
• Lead and train department staff; conduct evaluations.
• Collaborate with store management on store operations.
• Perform other duties as assigned.

Skills

Customer service

Team leadership

Merchandising

Job description

Description

We're Rosauers Supermarkets, your local neighborhood grocery store. We're all about fostering a local community of food enthusiasts - individuals who get a kick out of exploring our aisles, discovering new foods to add to their pantry. We stock the freshest ingredients alongside a wide selection of groceries that cater to every taste and preference. But it doesn't stop at our shelves - we're here to curate memorable shopping experiences for each customer. Our secret ingredient? Our incredible team who encourages others to be part of these experiences, immersing themselves in the world of food.

What You'll Do

• Creating an all-around enjoyable shopping experience for our customers.
• Welcoming and greeting customers when entering or leaving the store.
• Listening to customers to gain a thorough understanding of what they need.
• Assist customers with locating products; listen to customer questions and provide customer service.
• Meet and work with vendors monthly and maintain positive and productive relationships with them.
• Order natural living merchandise from approved vendors, collaborate with other stores on items needed.
• Verify billing and paperwork. Record delivery of merchandise, compare records, and report discrepancies.
• Order product weekly, make sure product is displayed, rotate and face daily.
• Inspect incoming products and follow stocking and product procedures.
• Develop display techniques for effective merchandising.
• Check on recalls; remove product and return as directed.
• Review department operating record and make adjustments to meet budget objectives.
• Follow corporate set financial goals and work within the budget.
• Lead and train department employees in their responsibilities; complete employee performance evaluations.
• Work together with the store management team.
• Other duties as assigned.

What We're Looking For

• Previous experience in a similar role
• Enthusiastic and passionate about your work
• Dedicated to exceeding customer expectations

Benefits & Perks

• Amazing earning potential, you'll be paid weekly.
• Health Care Plan (Medical, Dental, Vision, Prescription)
• Retirement Plan (Pension, 401k + Company Match)
• Paid Time Off (Vacation, Sick, Holidays)
• Life Insurance (Basic, Voluntary, AD&D)
• Life Flight Insurance
• Pet Insurance Options
• Employee Discounts
• Scholarship Opportunities
• Leadership Training
• Relocations and Transfers
• Employee Assistance Program

Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement.

Requirements

• Candidates must be 18+ years or older
• Complete a pre-employment background check
• Must be able to lift, carry and push up to 50lbs.

Since being founded, we’ve:

• Grown to 2,000+ employees
• Opened 23+ store locations in the PNW
• Won multiple awards in our community

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.