Natural Gas Business Analyst

Sprague; Skelton (WV); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

401(k) Traditional and Roth plans with

Defined Contribution Plan

Flexible Working Policy

Choice of Health Plans

Wellness Program

Job summary

Sprague is seeking a Nat. Gas Business Analyst to analyze and optimize processes within the natural gas unit. You will document workflows, translate requirements into user stories, and collaborate with IT and stakeholders to implement improvements.

Ideal candidates have 4+ years in energy roles, strong Excel and Power BI skills, and the ability to work under pressure in a fast-paced environment. This is a full-time role based in Portsmouth, NH.

Qualifications

• Bachelor’s degree in a relevant discipline (business disciplines or information systems are a plus but not required).
• Minimum 4 years of experience in energy strongly-preferred – but not required – with experience in a natural gas and/or electric operations-oriented role being preferred.
• Extensive experience with Microsoft 365 applications required, with particular emphasis on Excel.
• Strong critical thinking and problem-solving abilities are required.
• Solid understanding of business analysis techniques/tools and project management methodologies.

Responsibilities

• Audit existing processes and procedures for inefficiencies, lack of documentation, poor controls, or hindered data clarity/visibility.
• Identify stakeholders and process owners to empower-user influence on improvements.
• Document current state workflows and validate with BA Manager and stakeholders.
• Design and develop improved workflows aligned with business knowledge and technologies.
• Collaborate with developers to ensure applications reflect business requirements.
• Conduct meetings to share findings and validate requirements with IT teams.
• Develop functional scripts to test new or enhanced applications and coordinate testing with users.
• Plan and implement conversion procedures for smooth transitions to new systems.
• Train the user community on new systems and support adoption.
• Lead implementation plans for new or enhanced systems within the area of responsibility.
• Support users and promptly escalate issues to IT as needed.
• Participate in merger/acquisition activities to meet informational needs.

Skills

Excel

Power BI

SQL

Python

Critical thinking

Education

Bachelor’s degree in a relevant discipline

Tools

Microsoft 365

Job description

Sprague is passionate about delivering diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.

Our Culture

We recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."

In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work? Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.

Plus, we have some great benefits!

• 401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution
• Defined Contribution Plan with an automatic contribution from Sprague
• Flexible Working Policy
• Choice of high deductible and PPO Health Plans to fit your individual needs
• Wellness Program

We want to hear from you!

Our Nat. Gas Business Analyst will analyze and document existing processes and procedures within the natural gas business unit. You will propose enhancements to the business stakeholders with process designs that leverage relevant applications and technology. In this role you will work closely with the Business Analyst Manager, Development Team and stakeholders to implement process improvements that will remove existing process redundancies and inefficiencies, as well as utilize advanced knowledge of the business to interpret user requirements, needs, and translate those requirements into actionable user stories and production issues. Our ideal candidate will have strong critical thinking skills, can prioritize workload, and can work independently as well as with a team. If you can work well under pressure in a fast-paced environment and are able to relate to customers, outside contacts, and fellow employees then this is the job for you!

• Using a nuanced understanding of the natural gas business model and competencies, audit existing processes and procedures for inefficiencies, lack of documentation, poor controls, or hindered data clarity/visibility.
• Identify the relevant stakeholders applicable to a particular process and relevant process owners among users and work to empower those users to influence positive changes in their existing processes.
• Apply business knowledge in documentation of “current state” workflows in a manner defined by the Natural Gas BA Manager and validate the workflows with both the BA Manager and the applicable stakeholders and process owners.
• Analyze existing process workflows, design and develop improved process workflows that are both congruent with institutional business knowledge and that use relevant contemporary applications and technologies.
• Collaborate with developers to gain an understanding of how our applications function from the ground up and take necessary steps to ensure that those applications are consistent with fundamental business knowledge.
• Conduct meetings and presentations to share ideas and findings and to validate business requirements prior to presenting them to the relevant IT teams.
• Create business functional scripts that will strenuously test all application additions or enhancements. Work with the user community in performing these tests noting any issues back to the appropriate technical team.
• Work with both the user community and the technical team in the design and implementation of necessary conversion procedures to ensure a clean and timely transition to newly developed or enhanced systems.
• Work with the user community to ensure that all team members are adequately trained in the use of all implemented systems within this position’s area of responsibility.
• Develop and oversee all implementation plans for new or enhanced systems within this position’s area of responsibility.
• Support the user community in the use of all systems within the area of responsibility. Any technical issues found as a part of this process will be clearly and promptly identified to the relevant IT or internal group for resolution.
• Participate in all merger/acquisition activities ensuring that information needs that result from this process will be met in a timely and efficient manner.
• Work independently and as a part of a group leveraging relevant technology and strategies to achieve objective results on projects and initiatives, as assigned.
• Other projects as assigned.

Disclaimer - This is not intended to cover every job duty this role could perform. Sprague reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

This opportunity will be full-time in the Portsmouth, NH office.

Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for over 150 years.

Qualified candidates for this role will have the following:

• Bachelor’s degree in a relevant discipline (business disciplines or information systems are a plus but not required)
• Minimum 4 years of experience in energy strongly-preferred – but not required – with experience in a natural gas and/or electric operations-oriented role being preferred.
• Extensive experience with Microsoft 365 applications required particular emphasis on Excel experience
• Strong critical thinking and problem-solving abilities are required.
• Solid understanding of business analysis techniques/tools and project management methodologies.
• Ability to multi-task while maintaining attention to detail
• Ability to prioritize workload and perform under pressure in a fast-paced environment
• Excellent written and verbal communication skills.
• *Bonus* If you have experience with Microsoft Power BI, Power Query, Power Pivot, experience working with SQL-based application backends or experience with data-oriented languages such as SQL or Python is a strong plus.

Physical Demands:

• Prolonged periods of sitting and/or standing at a desk.
• Frequent use of computer keyboard and mouse.
• Occasional reaching and stretching.
• Occasional lifting and carrying light objects (usually up to 10 pounds).
• Moving within the office environment, including visits to different departments or meeting rooms.
• Prolonged periods of computer monitor work, reading documents, and detailed work.
• Frequent typing and use of office equipment.
• Ability to communicate clearly over the phone, video conferencing and in person.

Who we are:

Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.

Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague!

Sprague is an Equal Opportunity and Affiantive Action employer. We strive to create a respectful and inclusive environment which welcomes people from all backgrounds and experiences.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.