Natl Chain Analyst

American Greetings Corporation; Westlake (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

American Greetings Corporation in Westlake, Ohio is seeking a National Chain Analyst to serve as the central contact for internal and external customers of our Plus Mark Christmas division. The role focuses on analyzing chain revenue and sales margins, recognizing purchasing trends, and supporting chain proposals to drive revenue.

You will manage the order processing cycle, coordinate with sales, marketing, production and distribution to ensure timely quotes, accurate shipments, and responsive

Responsibilities

• Sales and POS analysis to secure current and future customer commitments.
• Complete and review customer quoting, including item setup for private label programs on customer portals.
• Verify customer specs for production accuracy before release.
• Support Sales Managers with timely information and participation in meetings and communications with customers.
• Collaborate with Sales and Marketing to develop programs and histories to meet revenue goals.
• Manage order processing and fulfillment with production and distribution facilities.
• Make independent production and distribution decisions and resolve issues.
• Lead special projects to analyze processes and implement improvements.

Job description

Because this position requires regular on-site work at our Creative Studios in Westlake, Ohio, we will focus on candidates who currently reside in Northeast Ohio.

Remote work and relocation assistance are not available for this role.

The National Chain Analyst serves as a central point of contact for internal and external customers of our Plus Mark Christmas division.

In this role you will collaborate with our sales & marketing teams and shares responsibility for chain revenue and sales margin results. You will be responsible for recognizing purchasing trends, sales opportunities and assist with the chain proposals to increase revenue and margin. The position is responsible for timely and accurate quote submission to customers through their online portals as well as updating them throughout the season as final selections and changes are needed.

This position is responsible for POS and year over year sales histories and analysis to aid in selling the customer on the program proposal.

This position is responsible for all facets of the order processing cycle to ensure customer satisfaction. Follows up on customer performance to forecast, shipment accuracy, and ship date compliance.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Sales & POS analysis as well as other business analyses required to secure current and future customer commitments.
• Completion & review of customer quoting process including item set up for the customers private label programs internally as well as on customer portals. This includes a thorough understanding of customer requirements and ensuring the delivered product meets/exceeds customer expectations
• Proof customer specs to ensure accuracy prior to releasing for production
• Assist the Sales Managers in building the customer confidence. This includes providing timely and accurate information, to the customer on current and future programs, assisting in the customer meetings, conference calls and communication back and forth with the customer.
• Collaborate with Sales and Marketing teams to develop the right marketing plan, program proposals and sales histories to meet the financial goals for revenue and sale margin.
• Manage the order processing cycle and fulfillment of the customer orders through collaboration with our production and distribution facilities.
• Make independent decisions related to production and distribution of their customers product and assist in resolving issues.
• Special projects to analyze and document current processes, research alternatives, investigate possible improvements and implement the best complete process improvement to improve the business.