Nationally Certified Pharmacy Technician

KPH Healthcare Services; City of Syracuse (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

KPH Healthcare Services is seeking a Pharmacy Clerk to support the triage, processing and delivery of prescriptions and assist in pharmacy inventory management. You will handle cash register duties, answer calls, and learn our pharmacy and POS systems to ensure efficient patient flow.

The role emphasizes accuracy, integrity, and adherence to HIPAA while contributing to MTM and other patient-centered services. Hospital or retail pharmacy experience is preferred.

Qualifications

• Minimum education is a high school diploma or GED; higher education preferred.
• Experience with pharmacy systems and cashiering supports patient flow.
• Strong attention to detail and accuracy in cash handling and records.

Responsibilities

• Assist professional staff with triage, processing and delivery of prescriptions.
• Run cash register, answer phones, and support front-end operations.
• Learn and use the pharmacy management and POS systems for reception and release to patient queues.
• Assist in inventory management including ordering, receiving, and cycle counts.
• Help with third-party claim submissions and re-submissions as needed.
• Ensure prescriptions are checked by a pharmacist prior to dispensing and maintain HIPAA compliance.

Skills

Cash handling

Telephone support

Pharmacy terminology

Customer service

Data entry

Education

High School Diploma or GED

AS Degree or Higher

Tools

Pharmacy management system

POS system

Inventory software

Job description

Job Summary:Assist the professional staff in the triaging, processing and delivery of prescriptions to the patient. Assist in the management of the Pharmacy Inventory and Third-Party ReceivablesJob Duties:Perform duties of Pharmacy Clerk as needed including, but not limited to running cash register and answering telephonesExecutes the plan – able to learn and understand specific aspects of the pharmacy management system (i.e., reception and release to patient queues) as well as our POS system; follows instructions and completes tasks with a sense of urgency; responsible for daily department standardsQuality focused – understands and embraces the importance of our Quality Assurance Policy & Procedures; understands and embraces all patient care programs and initiatives; understands and embraces all policies and procedures; accuracy with cash and related cash controlsIntermediate to advanced understanding of pharmacy technology – included is product dispensing, data entry, and adjudication workflow stepEnsure that every prescription has been checked by a pharmacist prior to dispensing to the patientAssist in the initial submission, and resubmission (as required) of all third-party claimsInventory management – proficient in inventory management including ordering & receiving processes, inventory freshness; proficient with return to stocks and cycle countingAssist in the checking of pharmacy inventory for outdates and processing all returnsLocating prescription files and other manual records from storage as neededPrepare and file manual records for pharmacist signatures and reviewIntegrity/Ethical Behavior – acts with integrity always; never willing to compromise integrity; behaves in a manner consistent with company standards; understands and fully complies with all HIPPA compliance standardsRegulatory & Operational Compliance – Proficient in all state and federal regulations ensuring compliance with the law; understands and ensures we follow company operational policies & procedures.Perform all store clerk duties as neededResponsible for completing all mandatory and regulatory training programsPerform other duties as assignedProfessional services – proficient in the management of our MTM program as well as other patient centered professional servicesEducational Requirements:Minimum: High School Diploma (or currently enrolled) or GEDPreferred: AS Degree or HigherPTCB or other nationally recognized certification programExperience:Preferred hospital or retail pharmacy experience preferred