National Strategic Accounts Sr Manager

Adaptive Biotechnologies Corp.; United States; On-site; USD 168,000 - 252,000; Full time

Benefits offered by this job

Equity grant

Incentive compensation

Transportation reimbursement

Job summary

Adaptive Biotechnologies is seeking a National Strategic Accounts Senior Manager to expand the clonoSEQ business by partnering with community-based network accounts on the West Coast (Seattle, Portland, San Francisco, Los Angeles). You will lead strategic plans across business, clinical and platform offerings to improve patient outcomes, with cross-functional teams.

This role requires deep oncology/hematology domain knowledge, senior sales leadership, and the ability to build executive

Qualifications

• BA/BS in Life Sciences or related field with 12+ years of experience in oncology/hematology biotech or diagnostic sales and/or oncology lab service background, or Master’s degree with 10+ years.
• Minimum 5 years of experience in account management and oncology/hematology marketplace.
• Experience launching new oncology/hematology products or indications in community-based networks preferred.
• Ability to synthesize insights into strategic business plans that drive sales outcomes.
• Strong communication and teamwork skills in a matrix environment.

Responsibilities

• Drive sales by influencing stakeholders in assigned community-based network accounts to grow the clonoSEQ business.
• Lead cross-functional collaborations to execute pull-through business plans and act as customer-facing leader for accounts.
• Develop and execute regional business strategy to drive utilization and adoption.
• Provide test access and streamline ordering through EMR integration and order forms.
• Identify KOLs to influence testing perspectives and build a strong sales pipeline.
• Monitor product utilization, penetration, and key performance metrics.
• Deliver compelling sales presentations and cultivate repeat business and referrals.
• Participate in account agreements, education programs, and customer support efforts.
• Build deep knowledge of customers, market needs, and competition.

Skills

Account management

Oncology/hematology sales

Sales strategy

Cross-functional collaboration

Executive relationship building

Clinical knowledge

Communication skills

Presentation skills

Negotiation

MS Excel

Salesforce.com

Education

BA/BS in Life Sciences + 12 years experience

MS in Life Sciences + 10 years experience

Tools

Salesforce.com

Veeva CRM

Veeva Network

Informatica

Tableau

Job description

Position Overview

At Adaptive, we’re Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated. As an Adapter, you’ll have the opportunity to make a difference in people’s lives. With Adaptive, you’ll create a career highlight through collaboration with bright, curious colleagues working at the apex of innovation and application.

The National Strategic Accounts Sr Manager is responsible for expanding and growing clonoSEQ business by forming partnerships with targeted strategic community‑based network accounts within a region. This is a strategic leader and visionary position for a defined set of community‑based network accounts and supergroups. The role is accountable for driving adoption through creating and executing a strategic plan encompassing business, clinical, and platform offerings that deliver improved and enhanced patient quality of life. The manager will communicate product value propositions, education, marketing messages, programs, and information to key customers and stakeholders, and work internally with cross‑functional teams to ensure successful pull‑through to grow the clonoSEQ business. Key accounts are generally on the West Coast, including Seattle, Portland, San Francisco, and Los Angeles.

Key Responsibilities And Essential Functions

• Demonstrate knowledge of, access to, and the ability to influence all key stakeholders in assigned community‑based network accounts to drive sales.
• Partner cross‑functionally with external and internal stakeholders to execute pull‑through business plans and serve as the customer‑facing leader for assigned accounts.
• Develop, execute, and lead business strategy to drive utilization and adoption within the region.
• Provide test access through creating and implementing avenues for easy or automatic ordering, including protocols, pathways, standing orders, order forms, EMR integration, and advancing value‑added projects.
• Identify and develop KOL advocates to influence perspectives on testing.
• Monitor product utilization, penetration, and other key performance metrics.
• Build a short/medium/long‑term sales pipeline and manage sales leads, prospects, and opportunities.
• Deliver compelling sales presentations and identify repeat business while building a network of referrals.
• Participate in account agreements, educational programs, training, and customer support efforts.
• Build comprehensive knowledge of customers, prospects, market, needs, budgeting, and competition.
• Lead initiatives to drive Adaptive’s business imperatives with State Societies, Regional Associations, and other strategic partners.
• Attend relevant national, regional, and local education meetings and conferences.
• Act as a change agent and make decisions in a dynamic environment.
• Exhibit excellent communication skills and present evidence‑based scientific and economic data.
• Comply with all Federal and State laws, regulations, and policies.
• Perform any other duties as assigned.

Position Requirements (Education, Experience, Other)

• BA/BS in Life Sciences or related field + 12 years of related experience (oncolgy/hematology, biotech, life science, or diagnostic sales and/or oncology lab service background). OR Master’s degree in Life Sciences or related field + 10 years of related experience.
• Minimum of 5 years of experience in account management and oncology/hematology marketplace.
• Additional oncology/hematology broad‑based experience valued: sales operations, sales training, marketing, and sales management.
• Previous experience launching new oncology/hematology products or indications within community‑based network accounts preferred.
• Demonstrated ability to synthesize insights into strategic business plans that result in sales outcomes.
• Demonstrated communication and teamwork skills in a matrix environment.
• Exceptional business acumen and understanding of community‑based network landscape.
• Clinical knowledge and proficiency in selling in the clinical oncology/hematology marketplace.
• Ability to establish relationships with high‑level Executive and Management personnel.

Preferred

• Strong technical background in molecular biology, genomics, next‑generation sequencing, or immunology.
• Strong understanding of reimbursement environment in the oncology/hematology marketplace.
• Strong presentation and negotiation skills.
• Ability to establish high‑level customer service relationships.
• Outstanding communication skills, illustrating potential opportunities for our technology applications.
• Excellent listening, time management, organizational, and interpersonal skills.
• Excited about an early‑stage company environment requiring greater self‑sufficiency.
• Strong working knowledge of relevant software systems (MS Excel, Salesforce.com, Veeva CRM, Veeva Network, Informatica, Tableau, etc.).

Working Conditions

• Travel 50% by air, train, or car required for regular internal and external business meetings, may include overnight/weekend travel.

Compensation

Salary Range: $168,000 - $252,000

Possible Other Compensation Elements

• Equity grant
• Incentive compensation
• Transportation reimbursement

Equal Opportunity

Adaptive Biotechnologies is an affirmative action and equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Please refer to the “Know Your Rights: Workplace Discrimination is Illegal” poster for more information. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [e-mail].

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