National Service Manager (Southeast US region)

Consolidated Metco; Georgia (VT); Remote; USD 84,000 - 121,000; Full time

Job summary

An established industry player is seeking a National Service Manager to enhance customer support and product training across the Southeast US. This home-based role is ideal for a skilled professional with a passion for technical sales and customer engagement. You will become a technical expert on innovative products, working closely with sales and engineering teams to ensure customer satisfaction. The position offers a unique opportunity to influence the lifecycle of cutting-edge products in the commercial vehicle industry while enjoying a comprehensive benefits package and a competitive salary range. If you thrive in a dynamic environment and are eager to make a significant impact, this role is perfect for you.

Benefits

Comprehensive medical/dental/vision coverage

401(k) Plan with employer match

Paid vacation

Paid sick leave

Wellness reimbursement

Employee Stock Ownership Program (ESOP)

Ten paid holidays per year

Flexible work schedule

Qualifications

• 5+ years in service or technical sales, or 3+ years with a master's degree.
• Strong technical knowledge of products and systems is essential.

Responsibilities

• Support products throughout their sale and life cycle.
• Conduct training on installation and diagnostics.
• Collaborate with sales and engineering teams.

Skills

Technical Sales

Product Training

Field Testing

Customer Support

Analytical Skills

Education

Bachelor's degree in Engineering or Technical field

Master's degree in Engineering or Technical field

High School diploma with extensive experience

Tools

Diagnostic Tools

CRM Software

Job description

National Service Manager (Southeast US region)

About the Company - ConMet is looking for a National Service Manager who will support ConMet throughout the sale and life cycle of ConMet’s products. This includes training on both installation and diagnostics, failed product analysis/investigations, field product testing/installations, warranty support, and other needs of our customers.

This is a home-based, individual contributor sales role focusing on the southeastern markets of the US and has no direct reports. The ideal candidate will be currently living in the Southeast; however, relocation assistance is available.

About the Role - The purpose of the National Service Manager is to support ConMet products throughout the sale and life cycle of ConMet’s products. This includes training on both installation and diagnostics, failed product analysis/investigations, field product testing/installations, warranty support, and other needs of our customers. In support of this function the National Service Manager will become a technical expert on ConMet’s products and the related systems on the vehicle. This role works hand in hand with our sales and engineering teams to support commercial vehicle fleet, aftermarket, and OEM/OES customers. In addition to directly supporting our customers, this role will support the National Service Group’s engagement in related industry associations and events.

Responsibilities -

• Support ConMet products throughout the sale and life cycle
• Training on installation and diagnostics
• Failed product analysis/investigations
• Field product testing/installations
• Warranty support
• Technical expert on ConMet’s products and related systems
• Collaborate with sales and engineering teams
• Support commercial vehicle fleet, aftermarket, and OEM/OES customers
• Engage in industry associations and events

Qualifications -

• Bachelor’s degree (engineering or technical preferred), and at least 5 years of experience in service, technical sales, or related fields, OR
• Master’s degree (engineering or technical preferred) and at least 3 years of experience in service, technical sales, or related fields OR
• Candidates who are high school graduates must have at least 10 years of experience in service, technical sales, or related fields.

About ConMet

ConMet, a division of Amsted Industries, is a leading global supplier of wheel hubs, aluminum castings, and structural plastics to original equipment manufacturers and aftermarket channels in the commercial vehicle industry. Founded in 1964, ConMet innovation has been critical in designing, engineering, and manufacturing revolutionary technologies for trucks and trailers. Today, ConMet products are standard equipment on most heavy-duty vehicles in North America and have a growing footprint worldwide.

ConMet is committed to creating products and services that align with critical customer needs. The development of more efficient products, processes, and technology that transform the way customers run and maintain their vehicles is central to ConMet’s vision.

Diversity & Inclusion Pledge

At ConMet, differences are not ignored but celebrated. Our goal is to encourage a deeper understanding of our people, pulling out knowledge and experiences to ignite creativity. We are committed to achieving workplace equity by intentionally creating a work environment where all people are respected, accepted and have a sense of belonging.

Because people are what drive our success, ConMet’s Diversity and Inclusion program empowers all employees to embrace their individuality and share their abilities to further our innovations, thus improving the lives of our employees and customers, and strengthening our position as a leader in our market.

Compensation and Benefits

• New hires generally start between $84,326 - $120,466. The full salary range for the position, across all geographies is $84,326 - $144,559 per year. The upper portion of the salary range is typically reserved for existing employees who demonstrate strong performance over time. Starting salary will vary by location, qualifications, and prior experience.
• Targeted annual bonus is based on company performance to objectives during the fiscal plan year which runs from October 1 – September 30.
• Comprehensive employee benefits package, including medical/dental/vision coverage, life and disability protection.
• Vacation plan – ConMet offers exempt employees a paid vacation benefit that provides the flexibility to take time off from work based on factors including good discretion, sound performance, and consideration of overall team and business needs.
• Paid sick leave up to 10 days (80 hours) per calendar year.

ConMet offers an extremely strong retirement package:

• ESOP - Participation (100% company paid) in the ConMet/Amsted Employee Stock Ownership Program (ESOP). The Company contributes 10% of considered compensation into this plan each fiscal year.
• 401k - The Company provides a 401(k) Plan with a 4% employer contribution match.

Ten paid holidays per year.

Wellness reimbursement.

ConMet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristics protected by federal, state, or local laws (“Protected Characteristics”). Ensuring fair wages is an important Company value. Accordingly, the Company will not pay wages to any employee at a rate less than the Company pays to other employees for work that is substantially equivalent and requires comparable skills unless a bona fide factor justifies a pay differential. The Company prohibits pay disparity based on Protected Characteristics or prior salary history. The Company prohibits retaliation against employees for discussing compensation.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Sales and Engineering

Industries

Truck Transportation