National Senior Resource Counselor ( Remote )

Sunrise Senior Living; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a National Senior Resource Counselor to enhance in-person presentations and increase move-ins across their communities. This role involves responding to leads from various channels, managing relationships with referral agencies, and implementing effective sales strategies. The ideal candidate will possess strong communication skills and a proven sales background, along with proficiency in relevant software. Join a dynamic team dedicated to providing exceptional service and support to seniors and their families in a rewarding environment.

Qualifications

• 2-5 years of sales experience with a proven track record.
• Strong communication and organizational skills.

Responsibilities

• Respond to leads from multiple channels including phone and email.
• Set up initial in-person presentations with leads.

Skills

Sales Experience

Communication Skills

Organizational Skills

Microsoft Office Proficiency

Education

Bachelor's Degree

Tools

Sunrise Applications

Job description

Job Overview

The National Senior Resource Counselor (NSRC) is responsible for increasing initial in-person presentations (IPP) and move-ins within their portfolio of communities from leads referred by referral agencies and assigned lead sources.

Responsibilities

1. Respond to leads from multiple channels (phone, email, website).
2. Enter leads into the Sunrise lead database application.
3. Review all Sunrise options with the referral agency representative.
4. Contact the lead and set up the IPP.
5. Serve as the primary contact for referral agencies and customers until the Director of Sales establishes contact.
6. Position Sunrise Senior Living as a preferred provider.
7. Strengthen relationships with referral agencies.
8. Implement sales strategies.
9. Achieve sales targets.

Qualifications

• Bachelor's degree preferred.
• 2-5 years of sales experience with a proven track record.
• Strong communication skills, organizational skills, and ability to handle multiple priorities.
• Proficiency in computer skills including Microsoft Office and Sunrise applications.
• Ability to work weekends and flexible hours, including some holidays.
• Ability to work independently in a home-office environment.

Sunrise maintains a safe and drug-free work environment. Employment is conditioned on passing background checks and drug tests.