National Security Portfolio Manager

Allied Universal; Wichita (KS); Hybrid; USD 70,000 - 97,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plans

8 holidays, 5 sick days, 4 personal

Job summary

Allied Universal is seeking an Enterprise Account Portfolio Manager to support a major telecom and broadband client. The role builds relationships with client executives and coordinates with branch offices to ensure service delivery across multiple states.

The position requires extensive travel (35–75%), primarily onsite at client offices with some remote work, and requires strong leadership to drive operational excellence and financial performance.

Qualifications

• Bachelor’s degree or equivalent in a related field with several years of management experience.
• Associate’s degree with multiple years of management experience in a high-volume environment.
• High school diploma plus extensive management experience in a high-volume workforce.

Responsibilities

• Manage enterprise client relationships and ensure service delivery across branches.
• Travel domestically 35–75% as required by client needs and company timing.
• Analyze metrics and drive improvements using the BI platform and reporting tools.

Skills

Relationship management

Account management

Operational metrics

Financial acumen

Presentation skills

Cross-functional collaboration

MS Office / BI tools

Travel readiness

Education

Bachelor’s degree in Criminal Justice, Business or related field

Associate’s degree in Criminal Justice, Business or related field

High school diploma with 7 years management experience

Tools

Microsoft Office

BI / Business Intelligence tools

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Enterprise Account Portfolio Manager to support one of the largest telecommunications and broadband connectivity companies in the US. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients’ corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives.

Position requires 4 days working onsite client corporate office in St Louis, MO and 1 day remote.

Responsibilities

• Relationship Management and Client Intimacy:
  • Develop and nurture relationships with enterprise clients and Allied Universal’s branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
  • Ability to travel domestic ranging from 35% to 75% of the time based on client and company needs
  • Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
• Time and Operational Oversight:
  • Analyze, report and drive operational metrics and KPIs using Allied Universal’s Business Intelligence Platform, maximizing efficiency and productivity
  • Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
• Financial Performance and Growth:
  • Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets
  • Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process

Qualifications (must Have)

• Must possess one or more of the following:
  • Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industry
  • Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
  • High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
• Minimum of two (2) years of account management experience driving customer solutions
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
• Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
• Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
• Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
• Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events

Preferred Qualifications (nice To Have)

• Military veteran, law enforcement, or contract or proprietary security services experience

Compensation & Benefits

• Pay Rate:$70,000 to $97,000 per year
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Eligibility for our retirement plans
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Bonus

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.