National Security Portfolio Manager

Allied Universal; Houston (TX); On-site; USD 68,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Paid holidays

Sick & personal days

Bonus

Job summary

Allied Universal is seeking a National Security Portfolio Manager to lead enterprise account management for a prominent retail client across multiple states. You will partner with security executives and branch teams to ensure service excellence, optimize performance and drive renewal strategies.

The role demands strong leadership, financial acumen, and the ability to travel up to 75% as needed. This is a fast-paced opportunity within a large security services organization that values safety and

Qualifications

• Bachelor's degree in Criminal Justice, Business or related field with 3+ years of management experience
• Associate's degree in Criminal Justice, Business or related field with 5+ years of management experience
• High school diploma with 7+ years of management experience in a high-volume service environment

Responsibilities

• Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service delivery and customer satisfaction
• Travel domestically and internationally 35% to 75% based on client needs
• Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
• Analyze, report and drive operational metrics and KPIs using BI tools
• Identify and mitigate security risks; develop and implement security protocols and training
• Manage the P&L and drive financial performance including revenue growth and cost control
• Collaborate with sales, marketing, and field leadership on contract renewals or rebids

Skills

Management experience

Account management

Financial metrics

Leadership

Collaboration

Problem solving

Microsoft Office

Business Intelligence tools

Networking

Education

Bachelor's degree

Associate's degree

High school diploma

Tools

Microsoft Office

Business Intelligence tools

Job description

National Security Portfolio Manager

Job Locations: US-CA-Los Angeles | US-TX-Irving | US-TX-Houston | US-AR-Bentonville | US-MO-Kansas City | US-CO-Aurora | US-IL-Chicago | US-OK-Oklahoma City

Overview

Company Overview:

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal is hiring a Enterprise Account Portfolio Manager to support the world's largest retail client. The Enterprise Account Portfolio Manager (EAPM) builds strong relationships with a clients' corporate security executives and leadership across multiple states, while collaborating with branch offices and corporate support functions on key client initiatives.

Responsibilities

• Relationship Management and Client Intimacy:
  • Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings.
  • Ability to travel domestic and international, ranging from 35% to 75% of the time based on client and company needs.
  • Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews.
• Time and Operational Oversight:
  • Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity.
  • Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance.
• Financial Performance and Growth:
  • Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management; develop strategies to achieve all financial targets.
  • Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process.

Qualifications (MUST HAVE)

• Must possess one or more of the following:
  • Bachelor's degree in Criminal Justice, Business or a related field with at least three (3) years of management experience in a high‑workforce environment or service industry.
  • Associate's degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry.
  • High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry.
• Minimum of two (2) years of account management experience driving customer solutions.
• Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen.
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results.
• Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction.
• Results-oriented problem‑solving skills that meet client and employee needs, while running a profitable business.
• Proficiency in web-based applications and computer systems, including Microsoft Office and Business Intelligence tools for metrics analysis, reporting, automation, and presentations.
• Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events.

Preferred Qualifications (NICE TO HAVE)

• Military veteran, law enforcement, or contract or proprietary security services experience.

Compensation & Benefits

• Wage: $68,000 to $95,000 per year.
• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Eligibility for our retirement plans.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
• Bonus.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.