National Sales Manager

Sunriver-Resort; Sunriver (OR); On-site; USD 90,000 - 160,000; Full time

Job summary

Sunriver Resort in Sunriver, Oregon, seeks a National Sales Manager to connect organizations with our destination. You will book business, manage relationships and drive sales targets while upholding Sunriver Resort standards.

The role requires strong sales, communications, and negotiation skills, with hospitality and customer service experience valued. Occasional travel and industry involvement are expected.

Qualifications

• High school diploma or equivalent.
• Four year degree preferred.
• 3–5 years sales experience preferred.
• Hospitality experience preferred.
• Customer service experience preferred.

Responsibilities

• Books profitable business for the resort.
• Solicits potential sales leads and prospects for new business opportunities.
• Contacts clients to sell special amenities and/or extras to enhance their stay.
• Establishes strong rapport with clientele; maintaining strong communication prior to resort stay.
• Maintains strong client base within assigned market segment.
• Participates in industry related organizations.
• Books repeat business and maintains client relationships.
• Coordinates site tours for booked and potential guests.
• Assists in producing sales contracts and closing deals.
• Achieves designated sales goals and targets.
• Engages in community activities to create booking opportunities.
• Participates in trade shows and sales events.
• Executes sales plan to exceed goals and adapt to trends.
• Monitors hospitality trends and guest feedback in Revinate.

Skills

Sales experience

Communication skills

Account management

Negotiation

Prospecting

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Revinate

Job description

Overview

At Sunriver Resort, we're passionate about creating exceptional experiences for our guests. We're looking for a National Sales Manager who shares that passion and can connect organizations and groups with everything our destination has to offer. The National Sales Manager is responsible for successfully booking business within the assigned segments. S/he will establish and maintain excellent working relationships with current and prospective business. The Sales Manager will assist in maintaining the AAA Four Diamond Standards.

The National Sales Manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Responsibilities

• Books profitable business for the resort
• Solicits potential sales leads and prospects for new business opportunities
• Contacts clients to sell special amenities and/or extras to enhance their stay
• Establishes strong rapport with clientele; maintaining strong communication prior to resort stay
• Maintains strong client base within assigned market segment
• Actively participates in industry related organizations
• Consistently works to book repeat business
• Maintains close contact with clients to determine needs, expectations, etc.
• Communicates effectively with resort staff to ensure smooth delivery of all services
• Coordinates and conducts site tours for booked and potential guests
• Assists in producing sales contracts
• Achieves designated sales goals
• Actively participates in community/civic activities to maintain awareness within community and to create booking opportunities
• Participates in geographically appropriate trade shows
• Executes sales plan to exceed goals
• Maintains strong awareness of hospitality trends
• Reviews guests’ feedback through Revinate to ensure continual guest satisfaction

Qualifications

• High school diploma or equivalent required
• Four year degree preferred
• At least three to five years sales experience preferred
• At least one year hospitality experience preferred
• At least one year customer service experience preferred

JOB REQUIRMENTS:

• Must have valid Oregon drivers license and meet company driving standards
• Must be able to work well under pressure
• Must be able to work with high level of accuracy
• Must be extremely detail orientated
• Must have the ability to analyze and close business
• Must have strong solicitation, account profile and qualification skills
• Must have strong knowledge of the sales process
• Must possesses excellent communication skills
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must be willing to travel as necessary

#SunriverResort