National Sales Manager

Omni Homestead Resort & Spa; Hot Springs (VA); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a dynamic and historic resort nestled in the Allegheny Mountains, where your sales expertise will help shape unforgettable experiences for guests. As a National Sales Manager, you will focus on developing a specific market segment, maximizing revenue, and ensuring flawless conference experiences. This role offers the chance to work in a vibrant environment that values respect and empowerment, alongside a team dedicated to delivering exceptional service. If you are passionate about hospitality and eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• 3-5 years of hotel sales experience in a major market is essential.
• Resort sales experience is preferred for this role.

Responsibilities

• Achieve monthly and yearly room night and revenue goals.
• Solicit and develop new accounts while maintaining existing business.
• Participate in industry events to promote the resort.

Skills

Hotel Sales Experience

Client Relationship Management

Market Research

Negotiation Skills

Education

College Degree

Tools

Laptop Computer

Cell Phone

iPad

Sales Collateral

Job description

Overview

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The following is a summary of the major responsibilities of the position.

National Sales Manager (remote based preferably in Virginia, Maryland, DC or Pennsylvania)

Purpose: To fully develop a specific Group Market Segment within the northern Virginia, DC and northeast geographic territory as designated by the Director of Sales & Marketing and Director of Sales, concentrating on the solicitation of new and profitable business while retaining existing business from that market. To solicit qualified four-to-five-star clientele for a luxury resort experience to include guestrooms, indoor/outdoor event space, multiple activities and teambuilding. Maximize revenue and profit for the resort. Ensure the customer is set up for a flawless conference experience and the resort is set up for success. To achieve monthly room night and revenue goals, develop and implement sales action plans, maintain positive interdepartmental communications, and complete special projects as assigned by the Director of Sales and Marketing and Director of Sales.

Responsibilities

Essential Functions:

• Achieve monthly, quarterly and yearly room night and revenue bookings goals.
• Achieve team budgeted room rate and revenues.
• Solicit accounts within assigned market segment and/or geographical territory.
• Prospect and develop new accounts in line with the hotel's target market.
• Maintain a comprehensive territory road map with key accounts and prospects for each territory assigned.
• Maintain aggressive weekly telephone, site inspection and personal call goals.
• Use all prospect sources as identified.
• Follow up promptly on leads generated by the Global Sales offices and other lead generation services.
• Active involvement in industry association and trade shows.
• Is knowledgeable of the subtleties inherent in the various market segments and of the role it plays in maintaining the profitability of the hotel.
• Participate in development of promotions related to the group selling needs.
• Stay current with all market-related publications to stay on top of all industry trends and uncover any potential leads.
• Achieve targeted referral goals for all Omni Hotels.
• Monitor reader board services for potential sources of new group business.
• Stay fully aware of all Omni sponsored promotions.
• Assist in the development and implementation of the Sales Action Plan (KRA's).
• Submit weekly and monthly sales reports on a timely basis.
• Maintain all Delphi accounts and bookings with current traces, accurate histories and all relevant information regarding booking activity.
• Participate in the ongoing production forecasting process.
• Is current and abides by all sales office procedures and systems.
• Participate in meetings as assigned by the Director of Sales.
• Attend morning daily business review (DBR) meetings to review sales opportunities.
• Prepare and attend professional and impactful site visits.
• Promote a high-quality company image by demonstrating professionalism to both clients and colleagues.
• Recommend improvement of facilities and services as needed.

Qualifications

Experience Requirements:

• Minimum 3-5 years hotel sales experience selling in a major market.
• Resort sales experience preferred.
• College degree preferred.

Tools and Equipment:

• Laptop computer and printer/scanner, cell phone, very reliable wireless internet access at home, pens/pencils, iPad, sales collateral, reliable transportation, valid driver’s license with clean record.

Working Environment:

• Exterior of hotel with exposure to weather conditions.
• Interior of hotel, in normal office conditions.
• Frequent travel to assigned territories by car, train and air.
• Must have a home office with reliable wireless internet access, reliable transportation, and cell phone.