National Sales Director (Immunology)

Celltrion USA, Inc.; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Celltrion USA is seeking a National Sales Director, Immunology to lead a national team and translate strategy into region-wide execution across GI and Immunology products in the United States. You will coach regional directors, drive performance metrics, and collaborate with Marketing, Market Access, and Medical Affairs to ensure disciplined selling, timely business reviews, and strong customer engagement.

This role requires 12–15 years in pharma/commercial roles with at least 5 years leading

Qualifications

• 12–15 years of progressive commercial experience in pharma/biotech with a minimum of 5 years leading regional sales leaders
• Experience in immunology, gastroenterology, rheumatology, biologics or biosimilars is strongly preferred
• Proven experience translating national strategy into regional execution plans, conducting business reviews, and using performance data to identify risks, opportunities, and corrective actions
• Strong field coaching experience, including coaching sales leaders, reviewing field coaching documentation, and improving leadership effectiveness

Responsibilities

• Lead, develop, and inspire a national team of Regional Directors responsible for field execution across immunology products
• Translate national plans into clear regional actions, expectations, metrics, and accountability routines
• Prioritize field time with Regional Directors to assess execution, identify opportunities, and allocate resources to high-impact customers and geographies
• Coach the coaches by observing Regional Directors and improving Field Coaching Reports
• Conduct quarterly business reviews with Regional Directors to evaluate performance and align on corrective actions and growth opportunities
• Develop and maintain relationships with priority external stakeholders in immunology
• Collaborate with Marketing, Market Access, Training, Sales Operations, Commercial Analytics, Medical Affairs and cross-functional teams to implement national initiatives in the field
• Ensure activities comply with company policies, laws, and regulatory requirements governing promotion of pharmaceutical products

Skills

Leadership

Coaching

Strategic field leadership

Sales execution

Account planning

CRM discipline

Education

Undergraduate degree in business, life sciences or related

MBA or relevant postgraduate degree preferred

Job description

Celltrion USA is Celltrion’s U.S. subsidiary established in 2018. Headquartered in New Jersey, Celltrion USA is committed to expanding access to biologics to improve care for U.S. patients. Celltrion USA will continue to leverage Celltrion’s unique heritage in biotechnology, supply chain excellence, and best-in-class sales capabilities to improve access to high-quality biopharmaceuticals for U.S. patients. Celltrion Healthcare, which suggested a new growth model in the Korean biopharmaceutical industry through biosimilars, is now advancing to new challenges to become a global pharmaceutical provider. Just as it has overcome many obstacles in the past, Celltrion Healthcare will successfully pave the path for global direct selling, which has never been achieved yet by Korean biopharmaceutical companies. As it continues to surpass its current success, Celltrion Healthcare will take a leap forward to become a leading global biopharmaceutical company.

Celltrion Healthcare provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world.

POSITION SUMMARY

The National Sales Director, Immunology is a critical field leadership role responsible for leading a national team of Regional Directors to drive commercial execution for GI and Immunology products across the United States. This leader will translate national brand and commercial priorities into disciplined regional execution, ensuring the field organization is focused on the highest-impact customers, markets, and activities.

BUSINESS JUSTIFICATION

The National Sales Director, Immunology role creates a dedicated national field execution leader for Celltrion’s immunology business as this products continue to require disciplined pull-through across regions, customers, and cross-functional priorities. This role provides leadership leverage for the VP of Sales by ensuring Regional Directors receive consistent coaching, clear performance expectations, rigorous business review discipline, and timely support in addressing regional opportunities and execution gaps. Without this role, the organization risks inconsistent regional execution, delayed response to market challenges, variable coaching quality, and reduced momentum behind key commercial priorities. This is especially critical as we pivot, evolve and grow with our customers and the changing market moving forward.

The successful candidate will reinforce a high-performance, accountable, and values-based culture while ensuring consistent adoption of the approved selling model, strong coaching discipline, effective field time, and rigorous business planning. The role requires a leader who can coach the coaches, strengthen regional execution through field coaching reports, conduct impactful quarterly business reviews, and develop trusted relationships with key external customers and internal cross-functional partners.

KEY ROLES AND RESPONSIBILITIES

• Lead, develop, and inspire a national team of Regional Directors responsible for field execution across the immunology products, ensuring alignment to national immunology strategy, brand priorities, and company objectives.
• Drive strategic priorities by translating national plans into clear regional actions, expectations, performance metrics, and accountability routines that improve execution quality and business outcomes.
• Prioritize field time with Regional Directors and their teams to assess execution, identify market opportunities, reinforce expectations, and ensure resources are focused on the highest-impact customers and geographies.
• Reinforce and role-model Celltrion’s culture by fostering accountability, collaboration, compliance, customer focus, inclusion, urgency, and a performance mindset across the national field leadership team.
• Ensure consistent utilization of the approved selling model, including effective pre-call planning, customer engagement, objection handling, resource pull-through, post-call analysis, and follow-up discipline.
• Coach the coaches by observing Regional Directors in the field, reviewing and strengthening Field Coaching Reports, and improving the quality, consistency, and impact of coaching conversations with front-line leaders and representatives.
• Conduct Quarterly Business Reviews with Regional Directors to evaluate performance against goals, identify regional trends and gaps, assess execution quality, and align on corrective actions, growth opportunities, and resource needs.
• Develop and maintain key relationships with priority external stakeholders, including targeted healthcare professionals, large group practices, health systems, integrated delivery networks, specialty pharmacies, and other influential customers within immunology.
• Partner closely with Marketing, Market Access, Training, Sales Operations, Commercial Analytics, Medical Affairs, and other cross-functional teams to ensure field insights inform strategy and that national initiatives are executed effectively in the field.
• Analyze performance dashboards, market data, CRM activity, field feedback, and competitive dynamics to identify opportunities, risks, and execution gaps, and to guide timely business decisions.
• Lead disciplined communication with the national field leadership team, ensuring clarity on priorities, launch execution, performance expectations, customer strategy, compliance requirements, and key business updates.
• This role reports to the VP of Immunology & Rheumatology Sales
• Build leadership capability and succession strength by developing Regional Directors, identifying talent, addressing performance gaps, and creating a consistent leadership standard across the national immunology organization.
• Ensure all activities are conducted in accordance with company policies, applicable laws, regulatory requirements, and compliance standards governing the promotion of pharmaceutical and biologic products.

WORK EXPERIENCE

• Minimum 12–15 years of progressive commercial experience in the pharmaceutical, biotechnology, specialty, biologics, or biosimilars industry with a minimum of 5 years of leadership experience managing regional sales leaders, district managers, or other field-based commercial leaders across multiple geographies. National Sales leadership preferred.
• Demonstrated success leading high-performing field teams, driving execution through leaders, and delivering sales results in a competitive specialty care environment.
• Experience in immunology, gastroenterology, rheumatology, biologics, or biosimilars is strongly preferred.
• Proven experience translating national strategy into regional execution plans, conducting business reviews, and using performance data to identify risks, opportunities, and corrective actions.
• Strong field coaching experience, including coaching sales leaders, reviewing field coaching documentation, and improving leadership effectiveness through observation and feedback.
• Experience building relationships with key customers and stakeholders in complex specialty markets, including healthcare professionals, large practices, health systems, specialty pharmacies, and other market influencers.
• National Field travel is required

PROFESSIONAL COMPETENCIES AND SKILLS

• Strategic field leadership with the ability to set direction, simplify priorities, and drive consistent execution through regional leaders.
• Strong coaching capability, including the ability to coach leaders, strengthen Field Coaching Reports, and improve the quality of field-based performance conversations.
• Deep understanding of sales execution fundamentals, selling models, customer engagement, account planning, CRM discipline, and field force effectiveness.
• Strong analytical and business acumen, with the ability to interpret market trends, sales performance, customer data, competitive activity, and field insights to inform action.
• Demonstrated ability to lead in a fast-paced, matrixed environment and partner effectively with Marketing, Market Access, Training, Sales Operations, Commercial Analytics, Medical Affairs, and senior leadership.
• Excellent communication and presentation skills, including the ability to lead business reviews, communicate priorities clearly, and influence internal and external stakeholders.
• Ability to reinforce culture, inspire accountability, develop talent, manage performance, and build a cohesive national leadership team
• High integrity and strong compliance orientation, with sound judgment and the ability to operate within applicable laws, regulations, and company policies.

EDUCATION

• Undergraduate degree in business, life sciences or a related discipline is required.
• An MBA or relevant postgraduate degree is preferred.

Celltrion USA is an equal opportunity employer. It is our policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.