National Sales Coordinator

TK Elevator; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

TK Elevator is seeking a National Sales Coordinator in Atlanta, GA. This role supports National Account Managers, coordinates RFPs and contract rollouts, and maintains client information and revenue reporting.

Strong communication, CRM, and Excel skills are essential as you bridge customers, sales teams, and field operations. The position emphasizes client service, data gathering for monthly reports, and collaboration with the legal team to finalise COIs and contracts.

Qualifications

• High school diploma or GED required; relevant college coursework preferred.
• 2-4 years’ experience in customer service, sales, and office administration.
• CRM systems experience required.
• Strong customer service focus and communication skills essential.
• Attention to detail and ability to multi-task in a fast-paced environment.
• Strong computer skills including Excel and PowerPoint.

Responsibilities

• Provide exceptional support to National Account Managers and clients.
• Research potential customers and assist with growth strategies.
• Gather data for revenue reports and coordinate field surveys for RFPs.
• Prepare bid documents and manage contract documentation.
• Coordinate National Accounts contract rollouts and track progress.
• Communicate with Branch Managers, Sales Reps, and AR staff daily.
• Resolve customer service issues, scope inquiries, and billing questions.
• Collaborate with legal to obtain COIs and prepare contracts and addendums.

Skills

Customer service

Excellent communication

Attention to detail

Multitasking

Strong computer skills

Education

High school diploma or GED

Bachelor’s degree or equivalent coursework

Tools

CRM systems

Microsoft Excel

Microsoft PowerPoint

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

TK Elevator is currently seeking an experienced National Sales Coordinator in Atlanta, GA.

The National Accounts Coordinator provides comprehensive administrative, operational, and customer support to National Account Managers to ensure exceptional client service and effective management of national account portfolios. This role supports sales growth and business development initiatives, coordinates RFPs and contract rollouts, prepares proposals and contract documentation, and maintains accurate client and revenue reporting. The position serves as a key liaison between customers, the National Accounts team, and field operations, helping resolve customer inquiries, address escalated issues, and ensure effective communication and coordination across the organization.

ESSENTIAL JOB FUNCTIONS:

• Support the National Account Managers and provide exceptional customer service to the client base.
• Support sales growth by researching potential customers and assisting with implementation of strategies to obtain new business
• Provide administrative support such as gathering data for revenue monthly reports, managing growth report and coordinating field surveys of customers' equipment for RFPs
• Compile bid documents for RFP’s
• Work with the legal team to obtain COIs for customers.
• Prepare contracts, addendums, riders, spreadsheets, proposals, extensive use of Excel
• Manage current client portfolios by entering and maintaining client information in the web-based computer application
• Resolve calls from customers for service requests, contract scope inquiries, billing issues, and escalated matters
• Responsible for coordinating National Accounts contract rollouts
• Responsible for daily communication with members of the TKE field organization: Branch Managers, Sales Representatives, and Accounts Receivable personnel
• Ability to assess a situation and make an educated decision based on the facts and information that surround the situation.
• Other duties as assigned.

EDUCATION & EXPERIENCE:

• High school diploma or Ged is required.
• 2-4 years’ experience with customer service, sales, and office administration is necessary.
• CRM systems experience
• Strong customer service focus
• Excellent communication skills, both written and verbal
• A cultivated attention to detail
• Ability to prioritize and multi-task.
• Strong computer skills
• Strong Microsoft Excel and PowerPoint abilities
• Background in facilitating large-scale projects involving a multitude of people and documentation
• Experience with facilities management
• Bachelor’s degree or equivalent hours of college-level coursework plus professional experience is preferred.

What makes us special

At TK Elevator, we offer more than just a job, we offer a place to grow, thrive, and make an impact.

Here’s what you can look forward to:

• Competitive Compensation: Competitive and market-aligned compensation in a technically exciting, stable, and sustainable industry.
• Continuous Development: Structured onboarding, continuous learning, and development programs designed to support your growth.
• Work-life balance: Sustainable ways of working supported by policies and working models aligned with local practices and business needs.
• A culture that moves people: Open communication, mutual respect, and an inclusive environment where everyone feels valued and empowered.
• Empowered Work Environment: Flat hierarchies, approachable leadership, and the freedom to innovate and make an impact from day one.

Ready to move beyond?

Diversity & Inclusion Statement:

At TKE, diversity drives innovation. We encourage applicants of all backgrounds, identities, and experiences to join us.

TKE – Move Beyond