National Sales Center Inside Sales Representative

SmartRecruiters, Inc.; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

PTO

401k

Tuition reimbursement

Professional development

Job summary

Cornerstone Building Brands is seeking an inside sales representative to coordinate customer support from quote to delivery in a fast-paced environment at the Mueller National Call Center. You will educate customers, interpret project requirements, prepare quotes and contracts, and coordinate with manufacturing and logistics to ensure timely orders.

Responsibilities include using CRM to manage leads, generating estimates, handling orders, and resolving post-delivery issues while maintaining

Qualifications

• High School Diploma or GED; Bachelor's Degree preferred.
• 1–2 years in a sales or service-oriented industry preferred.
• Strong customer service and interpersonal skills with attention to detail.
• Professionalism, work ethic and competitive spirit.
• Sufficient PC and business software capabilities; office-based role.

Responsibilities

• Work within CRM to track leads, update opportunities and manage follow ups.
• Contact leads via calls, emails, and texts to advance opportunities.
• Generate project estimates and sales of metal building products and components.
• Manage time to maximize customer contacts and expeditiously quote projects.
• Enter sales orders and coordinate internal resources for on-time delivery.
• Coordinate post-delivery issues including damages, shortages, or changes.
• Ensure pricing adherence and proper policy compliance.
• Serve as the customer point of contact and maintain strong relationships.
• Act as liaison between customer and company for problems and needs.
• Analyze competitive market information and report insights.

Skills

Customer service

Interpersonal skills

Detail orientation

Organizational skills

Professionalism

Education

High School Diploma or GED

Bachelor's Degree preferred

Tools

CRM software

Office software

Job description

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low‑residential non‑residential buildings in North America. Headquartered in Cary, N.C., we serve residential and commercial customers across the new construction and Repair & Remodel (R&R) markets. Our market‑leading portfolio of products spans vinyl windows, vinyl siding, stone veneer, metal roofing, metal wall systems and metal accessories. Cornerstone Building Brands' broad, multi‑channel distribution platform and expansive national footprint includes more than 18,800 team members at manufacturing, distribution and office locations throughout North America. Corporate stewardship and Environmental, Social and Governance (ESG) responsibility are embedded in our culture. We are committed to contributing positively to the communities where we live, work and play. For more information, visit us at http://cornerstonebuildingbrands.com .

Job Description

Overview

Serve as an inside sales representative and coordinate customer support activities from quote to delivery working within a fast paced and competitive environment at the Mueller National Call Center Environment. Pre‑sale job duties include educating the customer, understanding/interpreting project requirements, developing project specifications, providing quotes, opportunity follow ups and obtaining contracts and deposits. Post‑sale job duties include sales order entry, order coordination with technical services, manufacturing, delivery and resolving issues.

Mueller is now part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions.

Responsibilities

• Work within CRM platform to track leads, update opportunities and manage follow ups
• Utilize phone calls, emails and text messages to contact leads
• Generate professional project estimates and sales of metal building systems, residential metal roofing and components.
• Effectively manage time to maximize customer contacts and quote projects expeditiously
• Enter sales orders into software systems and coordinate internal resources to provide customers with desired products and services in a timely, accurate, and professional manner.
• Coordinate post-delivery issues such as damages, shortages, delays, changes, field fabrication methods, etc.
• Ensure the sale of products and services comply with proper pricing guidelines, policies, and procedures.
• Serve as the customer point of contact, provide assurance, and maintain positive relationships with customers.
• Act as the liaison between the customer and company regarding potential problems and customer desires.
• Analyze and report competitive market information.
• Provide and ensure customer-focused activities, deliverables, and services.

Qualifications

Qualifications

• High School Diploma or GED required.Bachelor’s Degree preferred.
• One to Two years of experience in a sales or service-oriented industry preferred.
• Strong customer service and interpersonal skills coupled with detail orientation and organizational skills.
• Strong professionalism, work ethic and competitive spirit
• Sufficient personal computer and business software application use capabilities required.
• A combination of education and experience may be qualifying.
• This job is 100% office based.

Additional Information

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where welive, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines.

#Fortify

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where welive, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here . You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here .If you'd like to view a copy of the company's affirmative action planfor protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [e-mail]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [e-mail]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

All your information will be kept confidential according to EEO guidelines.

Must be at least 18 years of age to apply.

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.