National Patient Safety Risk Manager

International SOS Government Medical Services; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a National Patient Safety Risk Manager to lead a comprehensive quality and risk management program. This pivotal role involves overseeing medical units for U.S. Customs and Border Protection, ensuring adherence to healthcare delivery protocols, and enhancing patient safety. The ideal candidate will have substantial clinical experience and a strong background in risk management and quality assurance. This is an excellent opportunity to make a significant impact in a dynamic environment, helping to shape healthcare practices for those in custody. Join a dedicated team focused on delivering high-quality medical services in challenging settings.

Qualifications

• Graduate of an accredited Registered Nurse Program in the U.S.
• 5+ years of clinical experience and 3+ years in risk management.

Responsibilities

• Oversee risk management processes for medical units.
• Perform annual risk assessments and manage risk reporting activities.
• Develop training for risk reduction and ensure compliance.

Skills

Clinical experience

Risk management

Patient safety

Quality management

Education

Accredited Registered Nurse Program

Job description

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.

Job Description

This Position is Contingent Upon Contract Award.

The National Patient Safety Risk Manager (PSRM) provides management, expertise and oversight of a comprehensive quality, health, safety, and risk management program for the medical services contract and medical units of the U.S. Customs and Border Protection (CBP), U.S. Border Patrol Station Medical Units, and Office of Field Operations Ports of Entry Medical Units. The NPSRM is responsible for ensuring successful completion of administrative and program management tasks in accordance with the polices and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody. This position will provide strategic level management to the effort, ensuring that all the program goals and objectives are achieved in an accurate, efficient, and effective manner.

Duties And Responsibilities

• Under the direction of the National Patient Safety Quality Management Director (NPSQMD), the NPASRM designs and implements the overall risk management process for assigned medical units.
• Serves as the on-site risk management lead, performing duties at an assigned medical unit for an assigned region/sector/area.
• Performs annual risk assessments, analyzing current risks and identifying potential risks that affect the assigned medical units.
• Oversee and performs all risk reporting activities for assigned medical units, managing a local risk management database to track and monitor all occurrences, incidents, reports, and medical sentinel events. Creates a monthly risk report to submit to the NPSQMD in support of/as a part of the national medical quality management (MQM) program.
• Oversees the health and safety program for assigned medical units.
• Performs daily medical unit rounds during shift hours, documenting any safety or hazardous conditions and reporting as needed.
• Develops monthly education trainings specific to risk reduction in medical units and maintains documentation of staff completion of these trainings.
• Monitors support staff patient care documentation for accuracy and completion, performing 50 monthly support staff chart reviews for compliance with policy, procedure, and documentation compliance.
• Reports medical sentinel events, as needed. Manages the medical sentinel event review and root cause analyses at local level for assigned medical units under the guidance and direction of the NPSQMD and Physician Supervisor.
• Initiates monthly quality improvement/performance improvement initiatives.
• Assures mandatory reporting is completed for any state or local reportable disease or illness, working closely with the health department as needed.
• Maintains compliance with standard operating procedures and protocols.
• Maintains patient confidentiality and privacy of medical records.
• Performs record keeping functions in accordance with program policies and the system of records management.
• May provide direct patient care during times of surge or need.
• Completes all annual training as directed or required.
• Travels to and provides on-site training and oversight monthly at each medical unit in assigned region/sector/area.

Qualifications

• Graduate of an accredited Registered Nurse Program located in any United States jurisdiction.
• Candidates must have a current, active, valid, and unencumbered license, registration, or certification to practice as a Registered Nurse issued by any United States jurisdiction.
• Must have a minimum of five years of clinical experience in direct patient care as a registered nurse and at least three years of experience in risk management, patient safety, and quality management.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.