National Partner Manager, UCaaS/CCaaS Products

GoTo; Frankfort (KY); Remote; USD 174,000 - 236,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous paid time off

Tuition reimbursement

Thrive Global Wellness Program

Employee Resource Groups and community

Job summary

GoTo is seeking a National Partner Manager for UCaaS/CCaaS products to drive channel and partner growth across the US. You will align TSD partners, coordinate field events, and deliver enablement to partner sellers while managing pipeline with cross-functional teams.

The role requires proven channel sales experience, strong partner ecosystems, CX familiarity, and willingness to travel ~50%. Salesforce experience is a plus; remote work is supported.

Qualifications

• Proven channel sales experience, ideally managing national TSD or strategic partner relationships in UCaaS, CCaaS, or SaaS.
• Established relationships across the TSD and channel ecosystem, with a track record of building new ones and making an impact quickly.
• Contact center (CX) experience strongly preferred, plus a sales background and confidence leading executive-level conversations.
• Strategic, ambitious, and self-sufficient, with excellent time management and the ability to balance many partners and priorities at once.
• Salesforce experience preferred. Able to travel frequently (~50%) for partner meetings and events.

Responsibilities

• TSD Alignment & Partner Strategy: Serve as the primary point of contact for GoTo’s national Technology Solutions Distributor partners. Develop and maintain a business plan for each TSD, lead regular cadence calls, and align regional and national teams to drive double-digit YoY growth.
• Field Alignment & Events: Connect GoTo’s field sales teams with partner field organizations to build joint pipeline. Own the partner event engagement strategy, including annual sponsorships, conferences, and TSD-hosted events, with around 50% travel.
• Education & Mindshare: Grow awareness and preference for GoTo’s UC and CX portfolio across the partner community. Deliver enablement and training that equips partner sellers to position GoTo solutions with confidence.
• Pipeline & Performance Management: Track partner-sourced pipeline and run monthly sales reporting that brings together partner and GoTo data. Work with internal stakeholders across Sales, Marketing, and Operations to remove obstacles and get things done.

Skills

Channel sales

Partner relationships

Executive-level communication

Sales leadership

Travel readiness

Tools

Salesforce

Job description

Remote (US)

9910 – Field (GA)

9909 – Field (FL)

9940 – Field (SC)

9922 – Field (MI)

9919 – Field (ME)

9933 – Field (NC)

9929 – Field (NH)

9945 – Field (VT)

9944 – Field (UT)

9943 – Field (TX)

Full time

R26-2313

Where you’ll work:

Remote (US)

Sales at GoTo

At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower daily life. We continually improve our approach by using innovation and practical AI to help you find new opportunities, personalize outreach, and deliver results for our customers and partners. Here, you’ll use creative problem-solving and data-driven insights to prospect effectively and match our solutions to each unique need. Join our team, where your ideas and ambition help us better support our customers and shape GoTo’s future.

Your Day to Day

As a National Partner Manager, UCaaS/CCaaS Products, you would be working on

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  TSD Alignment & Partner Strategy : Serve as the primary point of contact for GoTo’s national Technology Solutions Distributor (TSD) partners. Develop and maintain a business plan for each TSD, lead regular cadence calls, and align regional and national teams to drive double-digit year-over-year growth.

  
  


• 
  

  Field Alignment & Events : Connect GoTo’s field sales teams with partner field organizations to build joint pipeline. Own the partner event engagement strategy, including annual sponsorships, conferences, and TSD-hosted events, with around 50% travel.

  
  


• 
  

  Education & Mindshare : Grow awareness and preference for GoTo’s UC and CX portfolio across the partner community. Deliver enablement and training that equips partner sellers to position GoTo solutions with confidence.

  
  


• 
  

  Pipeline & Performance Management : Track partner-sourced pipeline and run monthly sales reporting that brings together partner and GoTo data. Work with internal stakeholders across Sales, Marketing, and Operations to remove obstacles and get things done.

  
  

What We’re Looking For

As a National Partner Manager, UCaaS/CCaaS Products your background will look like

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  Proven channel sales experience (required), ideally managing national TSD or strategic partner relationships in UCaaS, CCaaS, or SaaS.

  
  


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  Established relationships across the TSD and channel ecosystem, with a track record of building new ones and making an impact quickly.

  
  


• 
  

  Contact center (CX) experience strongly preferred, plus a sales background and confidence leading executive-level conversations.

  
  


• 
  

  Strategic, ambitious, and self-sufficient, with excellent time management and the ability to balance many partners and priorities at once.

  
  


• 
  

  Salesforce experience preferred. Able to travel frequently (~50%) for partner meetings and events.

  
  

What We Offer

At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well‑being, growth, and sense of belonging. Here’s what you can expect as part of our team:

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  Comprehensive health benefits

  
  


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  Generous paid time off, including paid holidays, volunteer days, quarterly self‑care days, and company‑designated no‑meeting days

  
  


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  Tuition reimbursement and access to instructor‑led and on‑demand learning and development programs

  
  


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  The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one‑on‑one wellness coaching

  
  


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  Employee‑led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching

  
  

We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn’t just something we talk about – it’s part of how we work every day.

Specific benefits and offerings may vary by country in line with local regulations and market practices.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open‑minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more. https://www.goto.com/company/corporate-responsibility

Annual OTE [Base + Commissions Target] Range: $174,250.00 – $235,750.00

The above shows our ranges from minimum to maximum and is displayed in the full‑time equivalent amount. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.

At GoTo, we’re shaping the future of work—driven by curiosity, innovative thinking, and a passion for solving real challenges. As the leader in cloud communications and IT, our solutions are built for what’s next and guided by a relentless focus on customers. Our culture thrives on diverse perspectives, ownership, and a growth mindset that fuels continuous learning and adaptation. Here, collaboration and authenticity spark new ideas and drive real action—so your impact is seen, felt, and valued. Join GoTo to build what’s next and accelerate your journey alongside teammates who turn possibility into reality.

We believe in being transparent about how AI is used in our hiring process and in keeping people at the center of every decision.

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  At GoTo, AI helps streamline tasks like scheduling, communications, and application review so our Talent Acquisition team can focus on getting to know you. Every interview, evaluation, and hiring decision is made by people.

  
  


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  We also welcome the responsible use of AI during the application process — whether for resume editing, research, or interview preparation. What matters most is that your application reflects your authentic skills and perspective.

  
  

Learn more in our AI in Hiring Disclosure Notice , including details on our tools, data handling practices, candidate guidelines, and available accommodations.

Questions or need an alternative process? Contact [e-mail] .

GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.