National Outreach and Referral Relations Manager

Hopewell; Middlefield Township (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

403b retirement plan matching

On-site meals

Generous paid time off

Job summary

Hopewell seeks a National Referral Relations Manager to expand our national network of referral partners across the country, with travel up to 50% for meetings and site visits. You will cultivate trusted relationships with behavioral health professionals, hospitals, and educational consultants, representing Hopewell's treatment model.

In collaboration with Admissions, Clinical Services, Outreach, and Marketing, you will identify opportunities, manage partnerships via CRM, and develop strategic

Qualifications

• Strong relationship-building and communication with healthcare professionals across the country.
• Willingness to travel ~50% including overnight and some weekends.
• Ability to manage multiple priorities and work across departments.

Responsibilities

• Build and maintain nationwide referral relationships with behavioral health professionals, hospitals, and educators.
• Identify and develop new referral partnerships aligned with Hopewell's mission.
• Represent Hopewell at conferences and meetings; educate partners on our model and admissions process.
• Collaborate with Admissions, Clinical Services, Outreach, and Marketing to support referral growth.
• Track outreach activities and manage partnerships through CRM and reporting tools.
• Develop strategic plans to expand Hopewell's national referral network.

Skills

Interpersonal skills

Relationship-building

Communication

Organization

Project management

Independent work

Education

Bachelor's degree (clinical mental health or related)

Master's/Doctoral preferred

Tools

CRM systems

Territory management

Job description

Hopewell is a nationally recognized residential mental health therapeutic community located on a picturesque 325-acre campus in Middlefield, Ohio. We serve adults living with mental illness through an integrated approach that combines evidence-based clinical therapy, participation in a therapeutic community, meaningful work, exposure to nature, and a comprehensive model of healing and wellness. Our campus includes walking trails, gardens, and a working farm, creating a unique environment that supports long-term recovery and personal growth.

Position Summary

Hopewell is seeking a passionate, relationship-driven full-time National Referral Relations Manager to expand and strengthen our national network of professional referral partners. In this role, you will cultivate long-standing, trust-based relationships while identifying and developing new referral opportunities with behavioral health professionals, treatment providers, hospitals, educational consultants, and other key referral sources across the country. You will serve as an ambassador for Hopewell, helping professionals understand our unique treatment model and the life-changing outcomes it provides. This position requires approximately 50% travel, including overnight and occasional weekend travel.

What You'll Do

• Build, strengthen, and maintain relationships with referral professionals nationwide.
• Identify and develop new referral partnerships that align with Hopewell's mission and services.
• Represent Hopewell at conferences, professional meetings, networking events, and virtually.
• Educate referral partners on Hopewell's therapeutic community model and admissions process.
• Collaborate closely with Admissions, Clinical Services, Outreach, and Marketing & Communications to support referral growth.
• Track outreach activities and manage relationships through CRM and reporting tools.
• Develop strategic plans to expand Hopewell's national referral network.

What We're Looking For

The ideal candidate is a relationship builder who is energized by meeting new people and creating lasting professional partnerships. Qualifications include:

• Exceptional interpersonal and relationship-building skills.
• An engaging, enthusiastic, and high-energy personality.
• A genuine passion for Hopewell's mission and mental health recovery.
• The ability and willingness to learn and effectively communicate Hopewell's unique healing model.
• A commitment to building trust through authenticity, integrity, and follow-through.
• Excellent verbal, written, and presentation skills.
• Strong organizational and project management abilities with exceptional attention to detail.
• The ability to manage multiple priorities while working independently.
• A collaborative approach and the ability to work effectively across departments.
• A proactive mindset with a strong sense of ownership and accountability for results.

Preferred Qualifications

• Preferred: Bachelor's degree (with Master's/Doctoral preferred) in a clinical mental health field and 3 to 5 years clinical work with serious mental illness or comparable experience. Current clinical license preferred but not required
• Open to Bachelor's degree (with a Master's degree preferred) in a business, marketing, communications or related field, if also in possession of substantial experience with and knowledge about serious mental health challenges relevant to Hopewell.
• With either background, also preferred is 3-5 years of referral source relationship development and outreach experience in the health care field with a demonstrable record of success.
• Experience in behavioral healthcare, mental health, healthcare outreach, business development, admissions, or referral relations.
• Experience developing professional referral networks or strategic partnerships.
• Familiarity with CRM systems and territory management is a plus.
• Valid Drivers License
• Must bas a TB test, drug test, physical and background checks

Why Hopewell?

At Hopewell, you'll join a mission-driven team committed to transforming lives through compassionate, innovative mental health care. You'll have the opportunity to build meaningful professional relationships while representing an organization with a nationally respected therapeutic model and a deeply collaborative culture.If you are energized by relationship building, passionate about mental health, and excited to help connect individuals with life-changing care, we'd love to hear from you.

Compensation:

• Range: $60,000 to $80,000
• Benefits are very competitive, and include among many others health insurance, on-site meals, matching contributions to a 403b retirement plan, and generous paid time off.