National New Member Advisor - Tire Industry

Pointstire; Portland (OR); Remote; USD 70,000 - 85,000; Full time

Job summary

Point S Tire USA is seeking a driven 'New Member Advisor' to support independent tire dealers during their onboarding process. This full-time remote role requires travel, communication skills, and experience in the tire industry, offering a salary between $70,000 and $85,000 along with bonuses and generous benefits.

Benefits

401(k) matching

Career Advancement Opportunities

Flexible work from home options

Bonus based on performance

Comprehensive health and dental insurance

Generous paid time off

Qualifications

• 3+ years of experience in the tire industry preferred.
• Background in account management or customer success.

Responsibilities

• Lead onboarding visits with new members for smooth integration.
• Coordinate with various internal teams for member support.
• Travel extensively during member onboarding.

Skills

Communication

Organizational skills

Problem-solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Are you passionate about the tire industry and motivated by helping others succeed? Point S Tire USA is looking for a driven and relationship-focused New Member Advisor to guide and support new members across the country. This full-time, exempt, remote-based role involves significant travel and hands-on interaction, ensuring that each new member has a successful and rewarding onboarding experience. You will report to the National New Member Manager.

Role Summary

As a New Member Advisor, you’ll be the front-line ambassador of the Point S brand—helping independent tire dealers transition into the Co-op, maximize their benefits, and grow their business. From co-branding support to purchasing guidance and program adoption, you’ll be their trusted partner every step of the way. You'll also provide high-touch service to key accounts, fostering deeper engagement with corporate initiatives.

Key Responsibilities

• Lead onboarding visits with new members to ensure smooth, timely integration.
• Follow first and second visit checklists; help members meet brand standards.
• Support the completion of Point S branding on store exteriors and interiors.
• Educate members on purchasing opportunities and develop action plans to reach 80%+ share of account.
• Work with both A-share (branded) and B-share (non-branded) members, encouraging conversion where appropriate.
• Coordinate with internal teams—Marketing, Purchasing, Customer Service, IT, and Business Management—for seamless member support.
• Promote member participation in training programs like Master Shop and other formal industry development.
• Encourage and facilitate attendance at regional and national meetings.
• Provide elevated service to key members requiring more intensive support.
• Submit timely daily, weekly, and monthly reports.
• Stay up to date through ongoing professional development, including training, seminars, and tradeshows.
• Travel extensively, especially during the onboarding phase

Qualifications

• 3+ years of experience in the tire industry; experience in both retail and wholesale preferred.
• Background in account management or customer success preferred.
• Bachelor’s degree in a related field is a plus.
• Excellent written and verbal communication skills.
• Strong organizational and follow-through abilities.
• Proficient with Microsoft Office, especially Excel.

Ideal Candidate Traits

We're looking for someone who:

• Thrives in fast-moving, independent work environments
• Builds trust easily and communicates with confidence
• Is passionate about solving problems and creating long-term value for partners
• Understands the nuances of retail/wholesale operations and can relate to entrepreneurs at many levels
• Loves being on the road and meeting people where they are

Why Join Point S Tire USA?
We’re a cooperative built on the strength of independent tire dealers. As a National Account Advisor, you’ll play a critical role in helping them succeed—while advancing your own career in a collaborative, entrepreneurial environment.

What You'll Gain

• Career Advancement: As a rapidly growing national co-op, we offer ample opportunities for professional development and leadership roles.
• Autonomy & Ownership: Work independently while making a direct impact on the success of independent tire dealers across the country.
• Purpose-Driven Work: Help empower local businesses and support a collaborative network that prioritizes member success over corporate control.
• Supportive Culture: Join a close-knit team that values transparency, innovation, and long-term relationships.
• Work-Life Balance: While this is a travel-heavy role, we respect personal time and support flexible work schedules when not in the field.

Compensation & Benefits

• Base Salary: $70,000 – $85,000 annually (based on experience)
• Bonus Potential: Up to $20,000 in commission
• Tools Provided: Laptop, phone, software, and all necessary business tools
• Expense Account: Company-funded travel and business expenses
• Benefits:
  
  • Competitive health and dental insurance
• • Short- and long-term disability coverage
• • Flexible spending accounts
• • 401(k) with company matching
• • Generous paid time off and holidays
• • Additional wellness and lifestyle benefits

Our Culture at Point S Tire USA

At Point S, culture isn’t just a buzzword - it’s the core of how we operate. As a member-owned cooperative, we’re built on collaboration, trust, and mutual success. We value long-term relationships over short-term wins, and we empower our team to bring fresh ideas, make decisions, and grow with us.

We’re a down-to-earth, hard-working, and supportive team that believes in doing the right thing - for our members, our partners, and each other. If you’re someone who thrives in a people-first, entrepreneurial environment, you’ll feel right at home here. Now isn’t it time to get to the Point… Point S Tire USA!

Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Point S is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Flexible work from home options available.