National Intake Trainer

KabaFusion; Boca Raton (FL); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

401K w/ 4% Match

PTO / Floating Holidays / Paid Holidays

Employee Assistance programs

Job summary

KabaFusion, located in Boca Raton, Florida, is seeking a National Intake Trainer to develop and execute a comprehensive training program for intake teams. This role requires up to 75% travel to facilitate training sessions and competency assessments.

The ideal candidate will have a minimum of 5 years in the infusion services industry, a four-year degree in business or healthcare, and strong communication and organizational skills. Benefits include competitive compensation and a robust 401K plan.

Qualifications

• Minimum 5 years of experience in infusion services or related healthcare industries.
• Proficient in developing training materials and PowerPoint presentations.
• Competent in knowledge of the intake referral process for Acute and Chronic IVIG.

Responsibilities

• Develop and execute a standard intake training program.
• Provide ongoing training and resources for intake teams.
• Create standardized training processes for workflow improvements.

Skills

Critical thinking

Organization skills

Communication skills

MS Office Applications

Problem-solving ability

Education

Four-year college degree in business or healthcare

Tools

MS Outlook

Teams

Word

Excel

SharePoint

Visio

Job description

Overview

Demonstrates strong organization skills.

Come join an exciting and innovative company that puts the “care” back in healthcare!

Why do National Intake Trainers want to work here? The reason people love working for KabaFusion is because of the impact we have on our patients. Here, it doesn’t matter what your role is, you will be part of a team that works collaboratively to change lives. You will go home knowing you’ve made a difference and improved someone’s life.

About Us

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

The Role

The National Intake Trainer (NIT) will be responsible for developing and executing a standard intake training program to support the growth of Acute and/or Chronic / IG patient referrals and home care business across the KabaFusion footprint. Directly involved in staff development, process implementation, and sustainability of both for intake, eligibility, and reauthorization representatives. This will be accomplished with cross functional coordination of pharmacy, intake, sales, nursing, and operations.

Frequently required to travel possibly up to 75% of the time by various methods including air, rail, or to operate a motor vehicle to attend business meetings, onsite intake training or conduct intake competency assessments.

Essential Duties & Responsibilities

• Provides intake support by providing on-going training and resources for the intake teams on new processes, navigating intake objectives through in-field support, and scheduling in-services, workshops, and individual training sessions on an individual basis.
• Works directly with managers to determine training needs and schedule training sessions.
• Create all standardized intake training processes to streamline workflow which include intake forms, power points, and effective tools to facilitate intake training.
• Works diligently and expeditiously to access and identify skill levels at each site.
• Directly involved in staff development, process implantation, and sustainability of both.
• Retrains annually and on an as needed basis to help employees to cultivate their skills and knowledge.
• Designs effective training programs.
• Support and mentor new employees.
• Stays informed and up to date of current training trends, development, and best practices within the intake field.
• Communicates with clinical, reimbursement, operational, and management teams as required, supporting all areas related to execute effective intake development.
• Provides recommendations to management for additional improvements to the intake departments.
• Responsible for submitting assessment reports, training schedules, and future intake plans as needed or requested.
• Other duties as assigned.

Skills And Abilities

• Demonstrates the ability to assess employee skill levels at each site.
• Must be proficient in developing Power Points Presentations.
• Demonstrates strong critical thinking skills and the ability to problem solve.
• Demonstrates strong organization skills.
• Manages the technologies, technical programs, and data required to further develop, manage, and deliver intake training including MS Office Applications CPR+ or equivalent EMR software.
• Demonstrates competence in written, oral, and electronic communication skills.
• Work requires excellent interpersonal communications and management skills.
• Demonstrates innovation and flexibility.

As a National Intake Trainer, You Bring

• A four-year college degree desired, preferably in business or healthcare related fields or equivalent work-related experience; ability to educate and train. Experience in business growth.
• A minimum of 5 years of experience in the infusion services, or other related healthcare product/service industries, with a proven track record is preferred.
• Competent knowledge of the intake referral process for Acute and Chronic IVIG.
• Knowledge of reimbursement policies is preferred.
• Proficient at partner programs (i.e.: MS Outlook, Teams, Word, Excel, SharePoint and Visio.)

Our Benefits

• Competitive Compensation
• Benefits start on your 1st day of employment
• 401K w/ 4% Match – no waiting or vesting period
• PTO / Floating Holidays / Paid Holidays
• Company Paid Life Insurance & short-term disability
• Employee Assistance programs to help with mental health / wellness
• Learning & Development Programs
• Perks… includes discounts on travel, cell phone, clothing, and more…
• Generous employee referral program

KabaFusion is a mission driven company with a focus on innovation and patient care so, as a National Intake Trainer, if that sounds like something you want to be a part of, then look no further.