National Enrollment & Outreach Director

ADP, Inc.; Lee (MA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Vacation Time

Paid Holidays

Sick Days

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Dependent Care FSA

Flexible Spending Accounts

401(k) Match

Tuition Reimbursement

Wellness Reimbursement

Employee Assistance Program

Travel Allowance

Professional Development

Job summary

College Internship Program (CIP) in Lee, MA, is seeking a National Director of Enrollment and Outreach. This hybrid, full-time role drives national enrollment strategy, leads cross-location teams, and partners with marketing and center leadership to optimize admissions processes.

The ideal candidate has leadership in enrollment, CRM/future forecasting, and a track record building scalable enrollment systems across multi-location organizations.

Qualifications

• Bachelor's degree or equivalent relevant experience required.
• Leadership experience in enrollment, admissions, or related field.
• Experience guiding multi-location teams and collaborating with National and Center leadership.
• Strong CRM, pipeline forecasting, and performance metrics experience.
• Strong coaching, communication, relationship-building, and presentation skills.

Responsibilities

• Develop and lead CIP’s national enrollment strategy.
• Establish and monitor Center and national enrollment goals.
• Lead pipeline reviews, forecasting, conversion analysis, and enrollment performance management.
• Provide training, coaching, onboarding, and professional development for team members.
• Establish consistent enrollment practices, qualification standards, sales processes, and family engagement expectations.
• Serve as the primary accountable person for CIP’s enrollment process and Salesforce CRM practices.
• Build and maintain professional referral strategies with schools, clinicians, educational consultants, colleges, and other referral partners.
• Develop territory and outreach plans for each CIP Center.
• Partner with Center-based Program Directors regarding team performance, Center priorities, and local outreach.
• Partner with Marketing on lead generation, events, content, campaigns, and market development.
• Monitor student fit, early persistence, and enrollment quality to continuously improve admissions practices.
• Maintain clear enrollment reporting, dashboards, forecasts, and performance expectations.
• Represent CIP at conferences, professional events, presentations, and industry meetings.
• Supervise National team members assigned to enrollment, admissions operations, and outreach functions.
• Other Duties as Assigned

Skills

Leadership

Enrollment strategy

CRM systems

Forecasting

Coaching

Communication

Relationship building

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

College Internship Program (CIP) in Lee, MA, is seeking a National Director of Enrollment and Outreach. This hybrid, full-time role drives national enrollment strategy, leads cross-location teams, and partners with marketing and center leadership to optimize admissions processes.

The ideal candidate has leadership in enrollment, CRM/future forecasting, and a track record building scalable enrollment systems across multi-location organizations.