National Electro-Mechanical Field Service Technician

Schütte Corporation; Jackson (MS); Remote; USD 50,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a National Electro-Mechanical Field Service Technician, where you'll provide expert service for multi-spindle machines and 5-axis grinders across the nation. This dynamic role involves troubleshooting, installation, and maintenance, allowing you to work independently while delivering exceptional customer service. With extensive travel opportunities, you'll engage with cutting-edge technology and collaborate with engineering teams to resolve complex issues. If you're passionate about electro-mechanical systems and eager to make an impact in a rewarding field environment, this position is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

HSA Match

Paid Time Off

Retirement Savings Plan

Training Opportunities

Travel Reimbursements

Qualifications

• 3+ years of experience with multi-spindle machines and 5-axis grinders.
• Strong knowledge of electrical circuits and control systems.

Responsibilities

• Install and maintain multi-spindle machines and 5-axis grinders nationwide.
• Diagnose mechanical and electrical issues and implement solutions.

Skills

Electro-Mechanical Systems

Customer Service

Troubleshooting

Problem-Solving

Technical Communication

Education

High School Diploma

Associate's Degree in Electro-Mechanical Engineering

Tools

PLC Systems

CNC Machines

Electrical Tools

Hydraulic Systems

Job description

National Electro-Mechanical Field Service Technician

National Electro-Mechanical Field Service Technician

1 week ago Be among the first 25 applicants

Direct message the job poster from Schütte Corporation

Job Title: National Electro-Mechanical Field Service Technician (Multi-Spindle Machine & 5-Axis Grinders)

Job Location: Nationwide (Travel Required)

Job Summary: We are seeking a skilled and dedicated National Electro-Mechanical Field Service Technician to join our team and provide expert service and support for multi-spindle machine & 5-Axis Grinders systems across the country. As a Field Service Technician, you will be responsible for troubleshooting, installing, maintaining, and repairing multi-spindle machines & 5-Axis Grinders at customer sites. The ideal candidate will have a strong background in electro-mechanical systems, a passion for customer service, and the ability to work independently while adhering to company standards.

Key Responsibilities:

• Perform installation, maintenance, and repair services on multi-spindle machine systems and 5-axis grinders at customer locations nationwide.
• Diagnose and troubleshoot mechanical, electrical, and control system issues in multi-spindle machines and 5-axis grinders, identifying root causes and implementing solutions.
• Provide detailed service reports for every job completed, including repairs, parts used, and customer feedback.
• Conduct preventive maintenance on machines to ensure optimal performance and minimize downtime.
• Support our rebuild program by refurbishing and upgrading existing machines to extend their lifespan and improve efficiency.
• Work closely with customers to provide technical support and train operators and maintenance teams on machine operation and best practices.
• Collaborate with engineering and technical support teams to escalate and resolve complex technical issues.
• Maintain a strong inventory of spare parts and ensure timely replenishment when needed.
• Comply with all safety protocols and ensure that work is carried out safely and in accordance with relevant standards.
• Travel extensively to customer sites across the country, sometimes on short notice, and stay on-site as needed for extended periods.
• Travel to the parent company in Cologne, Germany, as required for training, collaboration, or support.
• Travel to the U.S. headquarters in Jackson, Michigan, as required for training, meetings, or support.
• Provide on-site troubleshooting, repairs, and calibration of machine systems, including mechanical, electrical, and control components.
• Maintain and update records on customer machines, service history, and any service recommendations for future visits.
• Assist other departments when in-house and perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required; an Associate's degree in Electro-Mechanical Engineering, Industrial Maintenance, or a related field is preferred.
• Minimum of 3 years of experience in servicing, repairing, or troubleshooting multi-spindle machines, 5-Axis Grinders or similar electro-mechanical systems.
• Strong knowledge of electrical circuits, PLCs (Programmable Logic Controllers), and control systems.
• Hands-on experience with mechanical systems, pneumatics, hydraulics, and CNC machines is essential.
• Ability to interpret technical drawings, schematics, and manuals.
• Proven problem-solving skills and the ability to work independently in the field.
• Excellent communication skills to work effectively with customers and team members.
• Willingness and ability to travel extensively, including overnight stays, to customer sites across the nation.
• Valid driver’s license and a clean driving record are required.
• Ability to lift and carry tools and equipment up to 50 lbs.

Preferred Skills:

• Experience with Siemens, Fanuc, Beckhoff or other CNC control systems.
• Certification in electrical or mechanical systems (e.g., Certified Maintenance Technician, Journeyman Electrician, etc.).
• Familiarity with safety standards and regulations, such as OSHA, and experience in implementing safety protocols in the workplace.
• Previous experience working for a machine tool builder or a service provider in the manufacturing industry.
• Travel required: the role requires frequent travel to customer sites across the nation.
• Field-based work may involve working in a variety of settings, including industrial environments, production floors, and remote sites.
• Ability to work flexible hours, including evenings and weekends, depending on customer requirements.
• Competitive salary with performance-based incentives.
• Health, dental, and vision insurance.
• Employer HSA match.
• Employer-provided Life, AD&D, STD, and LTD insurance.
• Retirement savings plan with employer contributions.
• Paid time off and holidays.
• Training and certification opportunities.
• Travel and expense reimbursements.

This position offers an exciting opportunity for a motivated and experienced technician to play a crucial role in maintaining and improving the performance of complex multi-spindle machines while working in a dynamic and rewarding field environment. If you're looking for a challenging and rewarding career with the chance to work with cutting-edge technology across various industries, we encourage you to apply.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Machinery Manufacturing

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