National DSO Training & Support Lead

Ministry of Justice; États-Unis; Hybride; USD 60 000 - 87 000; Plein temps

Résumé du poste

HM Courts & Tribunals Service is seeking a DSO Training and Support Manager to lead the design and delivery of learning packages, support the onboarding of new products, and act as a trusted advisor for DSOs and leaders across the organisation.

You will collaborate with the Head of the DSO Team and cross-functional stakeholders, ensuring training stays up to date, aligns with business needs, and supports a national digital capability strategy.

Qualifications

• Delivers face-to-face learning and designs learning packages.
• Manages projects and coordinates with DSOs, line managers and leadership teams.
• Provides guidance on digital and IT matters nationally and onboarding of new products.

Responsabilités

• Produce regional performance reports and drive service improvements.
• Deliver in-person and online training to DSOs and managers.
• Coordinate recruitment, training, and support for the DSO community.

Description du poste

HM Courts & Tribunals Service is seeking a DSO Training and Support Manager to lead the design and delivery of learning packages, support the onboarding of new products, and act as a trusted advisor for DSOs and leaders across the organisation.

You will collaborate with the Head of the DSO Team and cross-functional stakeholders, ensuring training stays up to date, aligns with business needs, and supports a national digital capability strategy.