National Deployment Program Manager

Franke LLC; Smyrna (TN); On-site; USD 100,000 - 140,000; Full time

Job summary

Franke LLC is seeking an experienced Program Manager to lead large-scale equipment deployment programs for national convenience store and foodservice customers. This role serves as the primary liaison between customers and cross-functional teams, guiding projects from planning through implementation.

The ideal candidate has 5+ years of experience managing national or regional programs in C-store, QSR, foodservice, or commercial equipment industries, with a willingness to travel and a commitment

Qualifications

• Bachelor's degree in Business, Operations, Engineering, Supply Chain, or a related field.
• 5+ years of experience managing complex customer deployment programs or enterprise implementations.
• Experience leading multi-location programs involving multiple stakeholders, resources, and implementation activities.
• Experience in foodservice, convenience store (C-store), QSR, or commercial equipment industries preferred.
• Proven ability to manage multiple concurrent programs, coordinate cross-functional teams, and maintain strong customer relationships.
• Strong organizational, communication, negotiation, and problem-solving skills.
• Proficiency with MS Office and program management tools (Smartsheet or similar).
• Willingness to travel as needed.

Responsibilities

• Lead multiple customer deployment programs with timely execution and alignment with customer expectations.
• Partner with customers and cross-functional teams to establish program scope, objectives, timelines, and resource requirements.
• Serve as the primary customer liaison, managing relationships and communicating program progress throughout the implementation lifecycle.
• Develop and execute comprehensive program plans, proactively managing risks and achieving multi-location rollouts.
• Coordinate with Production, Supply Chain, vendors, and internal teams to meet program milestones.
• Monitor program performance, maintain documentation, and communicate key metrics, progress, and risks to stakeholders.

Skills

Program management

Stakeholder management

Cross-functional collaboration

Communication

Negotiation

Problem solving

Travel readiness

Education

Bachelor's degree in Business, Operations, Engineering, Supply Chain, or a related field

Tools

Excel & PowerPoint

Smartsheet

Job description

Franke LLC is seeking an experienced Program Manager to lead large-scale equipment deployment programs for national convenience store and foodservice customers. This role serves as the primary liaison between customers and cross-functional teams, guiding projects from planning through implementation.

The ideal candidate has 5+ years of experience managing national or regional programs in C-store, QSR, foodservice, or commercial equipment industries, with a willingness to travel and a commitment